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Rohit Singh Location
Gurugram, HR, IN
Rohit Singh Work
Team Lead | Technical Support @ (October 2020 - Present)
Sr. Application Support Specialist @ (April 2018 - October 2020)
Sr. Technical Support Ananlyst @ (April 2015 - April 2018)
Technical Support Analyst @ (April 2013 - March 2015)
Jr. Associate @ Iqor India Pvt. Ltd. (August 2012 - March 2013)
Rohit Singh Education
University of Staffordshire
Bachelor’s Degree
2007-2011
ASRDC Inter College Rasulabad Kanpur
Associate’s Degree
2003-2005
Rohit Singh Skills
Account Management
Analytical Skills
Application Support
Bug Tracking
Client Expectations Management
Client Liaison
Communication
Conflict Resolution
Customer Experience
Customer Satisfaction
Customer Service
Customer Success
Customer Support
Data Control
Data Manipulation
Defining Requirements
Functional Testing
Gitlab
Global Client Management
Global Teams
HTML
Incident Management
International Relations
Investigation
Jasper Reports
Jubula
Major Incident Management
Manual Testing
MySQL
Performance Motivation
Performance Reporting
Problem Management
Problem Solving
Quality Assurance
Quarterly Reviews
Query Writing
Report Writing
Requirements Analysis
Root Cause Analysis
SQL
SQL Report Writing
Service Desk
Service Levels
Software Requirements
Support Management
Team Leadership
Team Management
Technical Support
Testing
Troubleshooting
User Acceptance Testing
Written Communication
iReport
Technical Analysis
Business Analysis
Rohit Singh Summary
Rohit Singh, based in Gurugram, HR, IN, is currently a Team Lead | Technical Support at Techblue Software Private Limited. Rohit Singh brings experience from previous roles at TECH BLUE SOFTWARE PRIVATE LIMITED and Iqor India Pvt. Ltd.. Rohit Singh holds a 2007 - 2011 Bachelor’s Degree @ University of Staffordshire. With a robust skill set that includes Account Management, Analytical Skills, Application Support, Bug Tracking, Client Expectations Management and more.
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