Rohit Relan Email & Phone Number
Head - customer experience (consumer Business) @ airtel
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Rohit Relan Location
- Delhi, India
Rohit Relan Work
- 2018 -now Head - customer experience (consumer Business) @
- 2016 -2018 Senior Vice President and Head Customer experience (Market and Service Operations ) @
- 2013 -2016 Sr VP and Head mobile experience @
- 2011 -2013 National Head-Voice and Vas (Customer Service) @
- 2009 -2011 VP-Customer Service @
- 2003 -2010 National Head-CSD, Airtel Business Services @
- 1997 -2003 Head Credit Control @
- 1995 -1997 Asst Manager- Inter Corporate Deposit @
Rohit Relan Education
- The institute of Chartered Accountants of India New Delhi
CA (commerce)
1990-1994 - Hindu College
BCom (commerce)
1986-1990 - GVM School
10th (English , Hindi, Science, Maths)
1975-1985 - GVM
Schooling
Rohit Relan Skills
- Customer Lifecycle Management
- VAS
- Telecommunications
- Team Management
- Vendor Management
- Service Delivery
- MIS
- Revenue Assurance
- GSM
- Channel
- Distributed Team Management
- BSS
- Key Account Management
- Call Center
- BPO
- Roaming
- Managed Services
- Business Development
- Customer Experience
- Distributed Team
- PowerPoint
- Research
- Customer Lifecycle
- Marketing
- Strategic Planning
- Social Media
- Leadership
- Channel Strategy
- Business Transformation
- Employee Engagement
- Channel Sales
- Customer Retention
- Channel Partners
- Escalations Management
- Cost Optimization
- Digital On Boarding
- Value Added Services Vas
- Corporate Relationship Model
- Operations Management
- Cross Functional Team Leadership
- Product Management
- Customer Service
- Sla
- Management
- Pre Sales
- Call Centers
- CRM
- Value Added Services
Rohit Relan Summary
- Rohit Relan, based in Delhi, India, is currently a Head - customer experience (consumer Business) at Bharti Airtel. Rohit Relan brings experience from previous roles at Bharti Airtel. Rohit Relan holds a 1990 - 1994 CA in commerce @ The institute of Chartered Accountants of India New Delhi. With a robust skill set that includes Customer Lifecycle Management, VAS, Telecommunications, Team Management, Vendor Management and more. Rohit Relan has 3 emails and 1 mobile phone numbers on RocketReach.
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