Rohit Krishna Email & Phone Number
Co-founder and Managing Partner @ BridgeLoyalty Customer Experience Management LLP
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Rohit Krishna Location
- Mumbai, MH, IN
Rohit Krishna Work
- 2016 - now Co-founder and Managing Partner @
- 2011 - 2015 AVP - Customer Service @
- 2005 - 2010 Vice President - Customer Care Unit @
- 2002 - 2006 Zonal CSD Head @ Airtel
Rohit Krishna Education
- Masters in Management Studies , University of Mumbai
MMS
1997 - 1999
Rohit Krishna Skills
- CRM
- Business Development
- Service strategy , Service and operations management , Customer loyalty
- Call Centre Operations - Inbound and Outbound
- Revenue Enhancement
- P&L Management
- Project Management
- Quality Assurance
- Training
- Regulatory and compliance
- Management
- Team Management
- Strategy
- Vendor Management
- Net Promoter Score
- Cost Optimisation
- Social Media and Digital Operations
- BPO & KPO
- Back-office operations
- Churn & Retention management
- Client Culture
- Client Experience
- Complaints & Escalations Management
- Lean Management
- Consumer Banking
- Telecommunications
- Customer Experience
- Business Strategy
- Call Centers
- Leadership
- Sales
- Service Delivery
- Channel Partners
- Call Centre Operations
- Inbound And Outbound
- Regulatory
- Bpo And Kpo
- Service And Operations Management
- Churn And Retention Management
- Operations
- Customer Loyalty
- Complaints And Escalations Management
- Service Strategy
- Back Office Operations
Rohit Krishna Summary
- Rohit Krishna, based in Mumbai, MH, IN, is currently a Co-founder and Managing Partner at BridgeLoyalty Customer Experience Management LLP. Rohit Krishna brings experience from previous roles at Vodafone India, Citibank India and Airtel. Rohit Krishna holds a 1997 - 1999 MMS @ Masters in Management Studies , University of Mumbai. With a robust skill set that includes CRM, Business Development, Service strategy , Service and operations management , Customer loyalty, Call Centre Operations - Inbound and Outbound, Revenue Enhancement and more. Rohit Krishna has 3 emails and 1 mobile phone numbers on RocketReach.
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Top BridgeLoyalty Customer Experience Management LLP Employees
Shaina Thakral
Business Development Manager
New Delhi, DL, IN
Nitesh Kumar
Process Trainer
Noida, UP, IN
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