Rohit Dhiman Email
India Quality Assurance Lead @ Google Operations Center
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Rohit Dhiman Location
- Delhi, India
Rohit Dhiman Work
- India Quality Assurance Lead @ (December 2020 - Present)
- AVP Business Excellence @ (September 2016 - November 2020)
- Manager @ (May 2014 - September 2016)
- Unit Manager @ (April 2011 - May 2014)
- Assistant Manager Operations @ (September 2008 - March 2011)
- Team Leader, WNS @ (September 2005 - September 2008)
Rohit Dhiman Education
- All India Institute of Management Studies, Chennai
Post Graduate in Mass Communications (Mass Communication/Media Studies)
2004-2005 - Delhi University
B Com Hons (Commerce)
2000-2002 - Manav Sthali School
Commerce (Accounts)
1986-1999 - TQMI International, New Delhi
Lean Six Sigma Master Black Belt (Change Management and Total Quality Management)
2017
Rohit Dhiman Skills
- Team Management
- Operations Management
- Performance Management
- Management
- Service Delivery
- CRM
- Customer Satisfaction
- Customer Service
- Transition Management
- Lean Deployment
- Lean Six Sigma
- Project Management
- Business Process Improvement
- Value Stream Mapping
- Lean Tools
- Leadership
- Customer Relationship Management Crm
- Business Analysis
- Vendor Management
- Process Improvement
- MIS
- Customer Relationship Management
Rohit Dhiman Summary
- Rohit Dhiman, based in Delhi, India, is currently a India Quality Assurance Lead at Google Operations Center. Rohit Dhiman brings experience from previous roles at Fusion Microfinance and MetLife. Rohit Dhiman holds a 2004 - 2005 Post Graduate in Mass Communications in Mass Communication/Media Studies @ All India Institute of Management Studies, Chennai. With a robust skill set that includes Team Management, Operations Management, Performance Management, Management, Service Delivery and more. Rohit Dhiman has 1 emails on RocketReach.
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