Roger Williams, based in Charlotte, NC, US, is currently a VP, Research at Gartner, bringing experience from previous roles at Gartner and Lowe's Companies, Inc.. Roger Williams holds a 1993 - 2006 BS in Computer Engineering @ University of Arkansas. With a robust skill set that includes IT Service Management, ITIL, Process Improvement, Incident Management, Change Management and more, Roger Williams contributes valuable insights to the industry. Roger Williams has 4 emails on RocketReach.