Roger Voss Email & Phone Number
Training And Quality Manager @ Associa
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Roger Voss Location
- Texas, United States
Roger Voss Work
- Training And Quality Manager @ (September 2023 - Present)
- Manager, Customer Service I @ (June 2022 - June 2023)
- Contact Center Operations Manager @ (January 2020 - April 2022)
- Operations Manager @ (January 2017 - January 2019)
- Operations Manager, Health Service @ (April 2016 - September 2017)
- Call Center and Transaction Processing Manager - Benefit Payment Services @ (January 2013 - January 2016)
- AVP, Mortgage Servicing Unit Manager @ (January 2009 - January 2012)
- Operations Manager and AVP @ (January 1999 - January 2008)
- Captain (Active Duty), Major (Reserves) @ (January 1979 - January 1999)
Roger Voss Education
- Webster University
- Webster University
Masters (Human Resources Development)
- U.S. Army Command and General Staff College
Roger Voss Skills
- Customer Service
- Call Center
- Six Sigma
- Process Improvement
- Team Building
- Coaching
- Training
- Leadership
- Risk Management
- Project Planning
- Strategic Planning
- Operations Management
- Management
- Change Management
- Vendor Management
- Project Management
- Team Leadership
- Performance Management
- Leadership Development
- Organizational Development
- Call Centers
- Business Process Improvement
- Quality Assurance
- Budgets
- Program Management
- Employee Relations
- Loss Mitigation
- Cross-functional Team Leadership
- Customer Satisfaction
- Banking
- Sales
- CRM
- Software Documentation
- Mortgage Lending
- Outsourcing
- Residential Mortgages
- Credit Analysis
- Consumer Lending
- Employee Benefits
- Mortgage Banking
- Credit Cards
- Human Resources
- Loan Servicing
- Visio
- Relationship Management
- Credit
- Process Engineering
- Loans
- Financial Analysis
- Employee Engagement
- Consulting
- Production Operations
- Volunteering
- Operations
- Cross Functional Team Leadership
- Mortgage Servicing
- Mortgage
- Services
Roger Voss Summary
- Roger Voss, based in Texas, United States, is currently a Training And Quality Manager at Associa. Roger Voss brings experience from previous roles at Chewy, Baylor Scott & White Health, Genpact and Teladoc. Roger Voss holds a Webster University. With a robust skill set that includes Customer Service, Call Center, Six Sigma, Process Improvement, Team Building and more. Roger Voss has 2 emails and 1 mobile phone numbers on RocketReach.
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