Service Desk, Incident Management Team Leader @ Landsec
Roger Norman's Education
Fox IT Limited
(ITSM ITIL Foundation)
2005 - 2005
Fox IT Limited
(ITSM Practitioner Service Desk & Incident Management)
2006 - 2006
Microsoft
(Windows 2000 MCSA)
2006 - 2006
Southampton Technical College
(Advanced GNVQ – Art and Design)
1993 - 1997
St. Christopher’s School, Bahrain
(GCSE)
1989 - 1993
Roger Norman's Skills
Active Directory
ITIL
Incident Management
Customer Service
Operating Systems
Help Desk Support
IT Service Management
Problem Management
Service Desk
Windows Server
Roger Norman's Summary
Roger Norman, based in Wollongong, NSW, AU, is currently a Business Development Associate at Microsolve, bringing experience from previous roles at Microsolve and IRT Group. Roger Norman holds a 2005 - 2005 Fox IT Limited. With a robust skill set that includes Active Directory, ITIL, Incident Management, Customer Service, Operating Systems and more, Roger Norman contributes valuable insights to the industry. Roger Norman has 3 emails and 1 mobile phone number on RocketReach.