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Roger Couvillon Location
Calgary, AB, CA
Roger Couvillon Work
Director, Information Technology and Evaluation Services @ (January 2020 - Present)
Senior IT Operations and Service Delivery Management Consultant @ IT Operations & Service Delivery Specialist (January 2017 - Present)
IT Operations Director @ (January 2018 - January 2019)
Vice President, Managed Services @ Groundswell Group Inc (January 2014 - January 2017)
Director, Service Operations @ Groundswell Group Inc (September 2012 - February 2014)
Service Delivery Manager @ Groundswell Group Inc (June 2011 - September 2012)
Progressive roles including Director, AMS Practice @ RIS, later acquired by Sierra Systems Inc. (January 1998 - January 2011)
Roger Couvillon Education
Sauder School of Business, UBC
(Executive General Manager Certificate)
Southern Alberta Institute of Technology (SAIT)
St. Clair College of Applied Arts & Technology, Windsor, ON
Roger Couvillon Skills
Application Managed Services Expert
Application Managed Services
ITIL
Business Analysis
IT Service Management
IT Strategy
Business Process Improvement
Integration
Public Speaking
Program Management
Leadership
Vendor Management
SDLC
Requirements Analysis
Business Process
Data Warehousing
Solution Architecture
Change Management
Management
Project Delivery
Business Process Design
Outsourcing
Strategy
Project Management
Consulting
Quality Assurance
Service Delivery
IT Management
Requirements Gathering
PMO
Project Portfolio Management
Software Project Management
Business Intelligence
Communication Skills
Managed Services
Marketing
Training
Customer Service
Project Planning
SQL
Services
Customer Relationship Management Crm
Offshore Management
Business Transformation
Reporting and Analysis
Microsoft PowerPoint
Troubleshooting
Business Development
Team Management
Team Leadership
Strategic Planning
Microsoft Office
Instructor Led Training
Microsoft Word
Microsoft Excel
Risk Management
Microsoft Project
Contract Negotiation
Coaching and Mentoring
Problem Solving
Service Level Agreements Sla
Software Development Life Cycle Sdlc
Software Development Life Cycle
Roger Couvillon Summary
Roger Couvillon, based in Calgary, AB, CA, is currently a Director, Information Technology and Evaluation Services at South Calgary Primary Care Network. Roger Couvillon brings experience from previous roles at IT Operations & Service Delivery Specialist, Wipro Limited and Groundswell Group Inc. Roger Couvillon holds a Sauder School of Business, UBC. With a robust skill set that includes Application Managed Services Expert, Application Managed Services, ITIL, Business Analysis, IT Service Management and more. Roger Couvillon has 2 emails and 1 mobile phone numbers on RocketReach.
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