2011 -2015 Deputy General Manager - Information Services @
2011 -2013 Senior Manager Information Services (Call Center) @
2005 -2011 Sales and Care Manager @
1999 -2004 Operations Manager @ Verizon International Teleservices
Roger Arias Education
Universidad APEC
BS (Computer Science)
1999-2003
Roger Arias Skills
Team Management
Telecommunications
Call Center
VoIP
Outsourcing
Product Management
Microsoft Office
Solution Architecture
Customer Service
Team Leadership
Contact Centers
BPO
Call Centers
Operations Management
Sales Management
CRM
Forecasting
Leadership
Sales Operations
Management
Business Development
Customer Experience
Business Analysis
Sales
Vendor Management
Customer Satisfaction
Account Management
Customer Retention
Process Improvement
Service Delivery
Managed Services
Business Process Improvement
Strategy
Cloud Computing
Business Intelligence
Start-ups
Project Management
New Business Development
Customer Relationship Management (CRM)
Customer Relationship Management Crm
Process Automation
Start Ups
Business Process Outsourcing Bpo
Business Process
Customer Relationship Management
Business Process Outsourcing
Roger Arias Summary
Roger Arias, based in St. Augustine, FL, US, is currently a AVP - Contact Center Transformation, Practice and Solutions at Hexaware Technologies. Roger Arias brings experience from previous roles at Wipro Ltd and Hexaware Technologies. Roger Arias holds a 1999 - 2003 BS in Computer Science @ Universidad APEC. With a robust skill set that includes Team Management, Telecommunications, Call Center, VoIP, Outsourcing and more. Roger Arias has 3 emails and 1 mobile phone numbers on RocketReach.
Looking for a different Roger Arias?
Find contact details for 700 million professionals.