Roger Arias Email & Phone Number
AVP - Contact Center Transformation, Practice and Solutions @ Hexaware Technologies
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Roger Arias Location
- St. Augustine, FL, US
Roger Arias Work
- AVP - Contact Center Transformation, Practice and Solutions @ (May 2022 - Present)
- AVP Delivery - Enterprise Operations Transformation @ Wipro Ltd (January 2021 - April 2022)
- Program Manager @ (February 2017 - January 2021)
- Sales - Business Process Services @ (July 2016 - February 2017)
- General Manager, BPS Operations @ (April 2015 - July 2016)
- Deputy General Manager - Information Services @ (July 2011 - March 2015)
- Senior Manager Information Services (Call Center) @ (July 2011 - April 2013)
- Sales and Care Manager @ (March 2005 - July 2011)
- Operations Manager @ Verizon International Teleservices (January 1999 - January 2004)
Roger Arias Education
- Universidad APEC
BS (Computer Science)
1999-2003
Roger Arias Skills
- Team Management
- Telecommunications
- Call Center
- VoIP
- Outsourcing
- Product Management
- Microsoft Office
- Solution Architecture
- Customer Service
- Team Leadership
- Contact Centers
- BPO
- Call Centers
- Operations Management
- Sales Management
- CRM
- Forecasting
- Leadership
- Sales Operations
- Management
- Business Development
- Customer Experience
- Business Analysis
- Sales
- Vendor Management
- Customer Satisfaction
- Account Management
- Customer Retention
- Process Improvement
- Service Delivery
- Managed Services
- Business Process Improvement
- Strategy
- Cloud Computing
- Business Intelligence
- Start-ups
- Project Management
- New Business Development
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- Process Automation
- Start Ups
- Business Process Outsourcing Bpo
- Business Process
- Customer Relationship Management
- Business Process Outsourcing
Roger Arias Summary
- Roger Arias, based in St. Augustine, FL, US, is currently a AVP - Contact Center Transformation, Practice and Solutions at Hexaware Technologies. Roger Arias brings experience from previous roles at Wipro Ltd and Hexaware Technologies. Roger Arias holds a 1999 - 2003 BS in Computer Science @ Universidad APEC. With a robust skill set that includes Team Management, Telecommunications, Call Center, VoIP, Outsourcing and more. Roger Arias has 3 emails and 1 mobile phone numbers on RocketReach.
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