Information Security Analyst @ (July 2022 - September 2025)
Technology Support @ (November 2020 - July 2022)
IT SUPPORT ASSOCIATE II @ (July 2022 - December 2022)
Information Technology Help Desk Technician @ (April 2019 - July 2020)
System Administrator @ (June 2018 - March 2019)
Senior System Analyst @ (August 2013 - June 2018)
IT Support Technician @ (October 2010 - July 2013)
Bilingual IT Helpdesk @ (November 2009 - August 2010)
Customer Engineer I @ (April 2006 - September 2009)
Roel Urbina Education
Western Governors University
Bachelor of Science (B.S.) (Information Technology)
2020-2022
MTI College
Associate's degree (Computer Technology/Computer Systems Technology)
2004-2006
Roel Urbina Skills
Access Control
Active Directory
Airwatch
Antivirus
Asset Management
Attention to Detail
Backup & Recovery Systems
Cloud Computing
Cloud Security
CompTIA A+
CompTIA Network+
Computer Hardware
Computer Networking
Computer Repair
Critical Thinking
Customer Service
Cyber Defense
Cyber Threat Intelligence (CTI)
Cyber-security
Cybersecurity
Cybersecurity Incident Response
DHCP
DLP
DNS
Data Privacy
Desktop Application Support
Employee Training
Group Policy
Hardware Support
Help Desk Support
ISO 27001
IT Audit
IT Hardware Support
IT Operations
IT Security Operations
IT Service Management
ITIL Certified
Incident Management
Incident Response
Info Sec
Information Security
Information Security Awareness
Information Systems
Information Technology
Internet Security
Inventory Control
Laptops
Leadership
Maas360
Microsoft Exchange
Microsoft Intune
Microsoft Office
Microsoft Products
Mobile Device Management
Mobile Devices
Network Security
Networking
Office 365
Operating Systems
Powershell
Printers
Problem Solving
Remote Desktop
Risk Assessment
Routers
Security
Security Compliance
Security Incident Response
Security Information and Event Management (SIEM)
Security Investigations
Security Operations
Security Operations Center
Servers
Service Desk
Skilled Multi-tasker
Software Deployment
Software Documentation
Software Installation
Software as a Service (SaaS)
System Administration
System Deployment
Teamwork
Technical Support
Tenable Nessus
Threat & Vulnerability Management
Training
Troubleshooting
VMware
VPN
Vulnerability
Vulnerability Assessment
Vulnerability Management
Vulnerability Scanning
Warranty Control
Windows
Windows 10
Windows 7
Windows Server
Workload Prioritization
Workstations
XP
Network Administration
Hardware
Windows Vista
SAP
Mac OS
PowerPoint
Specifications
Distribution
Encoders
Peripherals
Network Troubleshooting
Microsoft Visio
Wire
Modular
MS Excel
Wiring
Network Cards
Resources
Network Connectivity
Swaps
Intel
Proof
English
LAN
ATMs
WINS
Wireless Security
Software
Components
Line Maintenance
Outlook
Protocol
Maintenance
Testing
Wireless Routers
Email
WAN
Intranet
Diagnose
Prompt
Technician
Wireless
Spanish
Mail
Surveillance
POS
Virtual PC
Microsoft Word
Roel Urbina Summary
Roel Urbina, based in Houston, TX, US, is currently a Threat and Vulnerability Management - Incident Response at Harris County Universal Services. Roel Urbina brings experience from previous roles at Shell Federal Credit Union, Amazon Web Services (AWS) and Borusan Mannesmann. Roel Urbina holds a 2020 - 2022 Bachelor of Science (B.S.) in Information Technology @ Western Governors University. With a robust skill set that includes Access Control, Active Directory, Airwatch, Antivirus, Asset Management and more. Roel Urbina has 2 emails and 1 mobile phone numbers on RocketReach.
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