Roel Mapoy Email & Phone Number
Senior Director of Operations @ Reed Elsevier Philippines
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Roel Mapoy Location
- Valenzuela, NCR, PH
Roel Mapoy Work
- 2022 -now Senior Director of Operations @
- 2019 -now Site Lead and Director of Operations @
- 2014 -2019 Director Of Operations @
- 2013 -2014 Quality, Training and Metrics Manager @
- 2012 -2012 Quality and Training Manager @ Transcom
- 2009 -2012 Quality Assurance Manager @ Shell Shared Services
- 2004 -2008 Quality Manager @ Convergys
- 2003 -2004 Quality Specialist @ NCO Group
Roel Mapoy Education
- University of the Philippines Diliman
BS, Biology (Biology)
1996-2000 - University of the Philippines Diliman
Doctor of Philosophy - PhD, Cell/Cellular and Molecular Biology (Cell/Cellular and Molecular Biology)
2025
Roel Mapoy Skills
- Quality Assurance
- Quality Management
- COPC Registered Coordinator
- Certified Lean
- Continuous Improvement
- Stakeholder Management
- SOX Compliancy
- Project Management
- Instructional Design
- Training Needs Analysis
- Adult Learning Methodologies
- Training Delivery
- Training Programme Design
- Six Sigma Green Belt
- Business Process Design
- Business Process Improvement
- Internal Controls
- Lean-Six Sigma
- BPO
- Management
- Performance Management
- Six Sigma
- Business Process Outsourcing (BPO)
- Outsourcing
- Call Centers
- Training
- Team Management
- Process Improvement
- Healthcare
- Offshoring
- Operations
- Business Process Outsourcing Bpo
- Microsoft Excel
- Lean Six Sigma
- Services
- Business Process Outsourcing
- Contact Centers
- Leadership
- Agile Leadership
Roel Mapoy Summary
- Roel Mapoy, based in Valenzuela, NCR, PH, is currently a Senior Director of Operations at Reed Elsevier Philippines. Roel Mapoy brings experience from previous roles at Reed Elsevier Philippines and Transcom. Roel Mapoy holds a 1996 - 2000 BS, Biology in Biology @ University of the Philippines Diliman. With a robust skill set that includes Quality Assurance, Quality Management, COPC Registered Coordinator, Certified Lean, Continuous Improvement and more. Roel Mapoy has 3 emails and 2 mobile phone numbers on RocketReach.
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Roel Mapoy
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