Rodolpho Lima Email
European Customer Account Advisor (Twilight Shift) @ bet365
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Rodolpho Lima Location
- Stoke-on-Trent, GB
Rodolpho Lima Work
- European Customer Account Advisor (Twilight Shift) @ (September 2024 - Present)
- Customer Technical Support Advisor @ (January 2023 - April 2025)
- European Customer Account Team Leader @ (July 2022 - January 2023)
- European Customer Account Advisor @ (September 2020 - July 2022)
- Language Student and Customer Service Representative @ Various (March 2018 - August 2020)
- Senior Support Analyst @ (March 2015 - February 2018)
- Budget Analyst @ (November 2013 - March 2015)
- Tax Analyst @ (April 2013 - November 2013)
- Customer Service Representative @ (December 2012 - March 2013)
Rodolpho Lima Education
- The Open University
Bachelor of Science (Honours) (Computer Science with Artificial Intelligence)
2025-2029 - SEDA College
Certificate (General English - Advanced)
2019-2020 - IBAT Dublin
Certificate (General English)
2018-2019 - Delfin English School
Certificate (General English - Upper Intermediate)
2018-2018 - Universidade Paulista
Bachelor's degree (Análise e Desenvolvimento de Sistemas)
2014-2017 - UNIFAFIBE
Bachelor's degree (Accounting and Computer Science)
2010-2013
Rodolpho Lima Skills
- API
- Artificial Intelligence (AI)
- Bootstrap
- Brazilian Portuguese
- CLI
- CSS
- Collaborative Problem Solving
- Communication
- Computer Science
- Computers
- Confidentiality
- Creative Problem Solving
- Critical Thinking
- Customer Satisfaction
- Customer Service
- Customer Support
- Customer-focused Service
- Data Analysis
- Data Analytics
- Database Systems
- Design
- ERP (Planejamento de recursos empresariais)
- Emotional Intelligence
- Empathy
- English
- Enterprise Design Thinking
- Enterprise Resource Planning (ERP)
- Experience Design
- Express.js
- Git
- Grammar
- HTML5
- Help Desk Implementation
- High Level Of Accuracy
- Iteration
- JavaScript
- Large Language Models (LLMs)
- Machine Learning
- Material-UI
- Metadata
- Microsoft SQL Server
- MongoDB
- Mongoose
- Multilingual
- Natural Language Processing (NLP)
- Node.js
- Organization Skills
- Problem Analysis
- Problem Solving
- Product Ideation
- Programming
- Prompt Engineering
- Python (Programming Language)
- React.js
- SAP
- SAP Business One
- SQL
- Social Media
- Software Testing
- Systems Analysis
- Team Collaboration
- Technical Support
- Written Communication
- jQuery
Rodolpho Lima Summary
- Rodolpho Lima, based in Stoke-on-Trent, GB, is currently a European Customer Account Advisor (Twilight Shift) at bet365. Rodolpho Lima brings experience from previous roles at bet365 and Various. Rodolpho Lima holds a 2025 - 2029 Bachelor of Science (Honours) in Computer Science with Artificial Intelligence @ The Open University. With a robust skill set that includes API, Artificial Intelligence (AI), Bootstrap, Brazilian Portuguese, CLI and more. Rodolpho Lima has 1 emails on RocketReach.
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