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Rodney Nelson Location
Houston, TX, US
Rodney Nelson Work
Director, Contact Center Operations @ (November 2021 - Present)
Client Care Center Operations Manager @ (January 2018 - November 2021)
Director of Customer Care @ (December 2013 - January 2018)
Service Operations Manager @ (June 2011 - December 2013)
Service Response Center Director @ (February 2006 - June 2011)
Rodney Nelson Education
Southern Arkansas University 1990-1992
Rodney Nelson Skills
Budgets
Call Centers
Coaching
Customer Satisfaction
Customer Service
Event Management
Event Planning
Leadership
Management
Marketing
Microsoft Office
Operations Management
Process Improvement
Public Speaking
Sales
Social Media
Social Networking
Strategic Planning
Team Building
Training
Rodney Nelson Summary
Rodney Nelson, based in Houston, TX, US, is currently a Director, Contact Center Operations at Datavant. Rodney Nelson brings experience from previous roles at AIG Retirement Services, Ontellus, Aetna and Sodexho USA. Rodney Nelson holds a 1990 - 1992 Southern Arkansas University. With a robust skill set that includes Budgets, Call Centers, Coaching, Customer Satisfaction, Customer Service and more. Rodney Nelson has 2 emails and 1 mobile phone numbers on RocketReach.
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