Account Technical Leader, Cross-Brand, Ohio and Pennsylvania Region @ (January 2026 - July 2026)
Account Technical Leader, Cross-Brand, Minnesota and Dakotas Region @ (August 2024 - January 2026)
Principal Solutions Consultant -- FinOps and Technology Business Management, IT Cost Optimization @ (January 2015 - September 2024)
Business Architect, IT Financial Transparency Program Lead and SVP IT Rationalization and Optimization @ (May 2013 - January 2015)
Vice President and Manager, Enterprise Reliability and Continual Service Improvement @ (September 2010 - May 2013)
Service Level Management @ (July 2009 - November 2010)
Manager, Network and Communication Services @ (September 2007 - July 2009)
Manager, Call Center Strategic Implementation @ (November 2006 - September 2007)
Manager, Call Center Telephony and Application Support @ (October 2003 - November 2006)
Project Manager, Call Center Support @ (July 2002 - October 2003)
Senior Analyst, Team Leader, Workforce Management @ (September 1997 - April 2002)
Senior Research Assistant @ (June 1995 - September 1997)
Rod Wiggins Education
Baldwin Wallace College
Bachelor of Arts (Double Major, Economics and Psychology)
1991-1995
Rod Wiggins Skills
Banking
Business Analysis
Business Case
Business Strategy
CTI
Call Center
Call Centers
Change Management
Data Center
Disaster Recovery
IT Strategy
ITIL
Integration
Leadership
Management
Outsourcing
Process Engineering
Process Improvement
Project Management
Research
Risk Management
Siebel
Vendor Management
Communications
Solutions
Software
Rod Wiggins Summary
Rod Wiggins, based in Berea, OH, US, is currently a Technical Sales Leader, IBM, Cross-Brand, Ohio and Pennsylvania at IBM. Rod Wiggins brings experience from previous roles at IBM, Apptio and KeyBank. Rod Wiggins holds a 1991 - 1995 Bachelor of Arts in Double Major, Economics and Psychology @ Baldwin Wallace College. With a robust skill set that includes Banking, Business Analysis, Business Case, Business Strategy, CTI and more. Rod Wiggins has 2 emails and 3 mobile phone numbers on RocketReach.
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