Rod Wiggins Email & Phone Number
Account Technical Leader, Cross-Brand, Ohio and Pennsylvania Region @ IBM
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Rod Wiggins Location
- Berea, OH, US
Rod Wiggins Work
- 2026 -now Account Technical Leader, Cross-Brand, Ohio and Pennsylvania Region @
- 2024 -2026 Account Technical Leader, Cross-Brand, Minnesota and Dakotas Region @
- 2015 -2024 Principal Solutions Consultant @
- 2013 -2015 Business Architect, IT Financial Transparency Program Lead and SVP IT Rationalization and Optimization @
- 2010 -2013 Vice President and Manager, Enterprise Reliability and Continual Service Improvement @
- 2009 -2010 Service Level Management @
- 2007 -2009 Manager, Network and Communication Services @
- 2006 -2007 Manager, Call Center Strategic Implementation @
- 2003 -2006 Manager, Call Center Telephony and Application Support @
- 2002 -2003 Project Manager, Call Center Support @
- 1997 -2002 Senior Analyst, Team Leader, Workforce Management @
- 1995 -1997 Senior Research Assistant @
Rod Wiggins Education
- Baldwin Wallace College
Bachelor of Arts (Double Major, Economics and Psychology)
1991-1995
Rod Wiggins Skills
- Call Center
- Process Engineering
- CTI
- Business Case
- ITIL
- Research
- Siebel
- Business Strategy
- Integration
- IT Strategy
- Outsourcing
- Leadership
- Management
- Project Management
- Change Management
- Data Center
- Call Centers
- Business Analysis
- Disaster Recovery
- Banking
- Vendor Management
- Process Improvement
- Risk Management
- Communications
- Solutions
- Software
Rod Wiggins Summary
- Rod Wiggins, based in Berea, OH, US, is currently a Account Technical Leader, Cross-Brand, Ohio and Pennsylvania Region at IBM. Rod Wiggins brings experience from previous roles at IBM, Apptio and KeyBank. Rod Wiggins holds a 1991 - 1995 Bachelor of Arts in Double Major, Economics and Psychology @ Baldwin Wallace College. With a robust skill set that includes Call Center, Process Engineering, CTI, Business Case, ITIL and more. Rod Wiggins has 2 emails and 3 mobile phone numbers on RocketReach.
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