2021 -2022 Head of Customer Service Wayfair at Bryan TX Site @
2019 -2023 WFM and CX Director @
2019 -2021 Senior Service Manager @
2018 -2019 Director, Operations, Implementation and Continuous Improvement @
2014 -2018 Director, Implementation @
Rod Kendrick Education
State University of New York at Fredonia
Bachelor of Arts (B.A.) (Bachelor of Arts, Economics)
Rod Kendrick Skills
HP
Solution Selling
Managed Services
Professional Services
Solution Architecture
Enterprise Software
Outsourcing
SaaS
IT Service Management
Cloud Computing
Enterprise Content Management
Pre-sales
Program Management
Service Delivery
Managed Print Services
PMP
Cross-functional Team Leadership
IT Outsourcing
Document Management
Storage
Vendor Management
ITIL
Service Management
Data Center
Requirements Analysis
Project Management
Business Process Improvement
Strategy
Consulting
Project Portfolio Management
CRM
Business Analysis
Management
Business Alliances
Leadership
Integration
Business Process
P&L Management
PMO
Selling
Partner Management
IT Strategy
Software Project Management
Disaster Recovery
Enterprise Architecture
Business Development
Process Improvement
Strategic Planning
Jd Edwards Development
Cross Functional Team Leadership
Customer Service
Continuous Improvement
Pre Sales
Rod Kendrick Summary
Rod Kendrick, based in United States, is currently a Manager, Aftermarket Customer Engagement at MD Helicopters. Rod Kendrick brings experience from previous roles at ShipMonk and Wayfair. Rod Kendrick holds a Bachelor of Arts (B.A.) in Bachelor of Arts, Economics @ State University of New York at Fredonia. With a robust skill set that includes HP, Solution Selling, Managed Services, Professional Services, Solution Architecture and more. Rod Kendrick has 2 emails and 5 mobile phone numbers on RocketReach.
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