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Rod Henry Location
Minneapolis, MN, US
Rod Henry Work
Engineering Manager @ (February 2013 - Present)
IT Services @ (July 2004 - January 2013)
IT Services @ (May 1994 - July 2004)
Master Plasterer @ Artisan Plastering (May 1978 - October 1993)
Rod Henry Education
University of Minnesota Duluth
Psychology (Psychology, electronics)
1978-1981
Richfield HS 1975-1978
Rod Henry Skills
ITIL Certified
ITIL
IT Service Management
Vendor Management
Service Delivery
IT Strategy
Integration
Program Management
Outsourcing
Service Desk
Incident Management
IT Management
Business Analysis
Business Process Improvement
BMC Remedy
Service Management
SDLC
IT Operations
Disaster Recovery
Enterprise Architecture
Business Process
Business Intelligence
Process Improvement
SharePoint
Data Center
Solution Architecture
Project Portfolio Management
Information Technology
Technical Architecture
Infrastructure
Business Requirements
Software Documentation
Visio
Requirements Gathering
PMO
System Deployment
Testing
Requirements Analysis
Resource Management
IT Outsourcing
ServiceNow
Help Desk Implementation
Help Desk Support
Metrics Reporting
Help Desk Institute
Reporting Metrics
Performance Metrics
Rod Henry Summary
Rod Henry, based in Minneapolis, MN, US, is currently a Engineering Manager at Best Buy. Rod Henry brings experience from previous roles at Accenture, Best Buy and Artisan Plastering. Rod Henry holds a 1978 - 1981 Psychology in Psychology, electronics @ University of Minnesota Duluth. With a robust skill set that includes ITIL Certified, ITIL, IT Service Management, Vendor Management, Service Delivery and more. Rod Henry has 3 emails and 1 mobile phone numbers on RocketReach.
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