Rod Armstrong Email & Phone Number
Vice President, Global Customer Experience and Success @ ServeCo North America
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Rod Armstrong Location
- Atlanta, GA, US
Rod Armstrong Work
- Vice President, Global Customer Experience and Success @ (May 2023 - Present)
- Senior Manager, Customer Service and Global Enterprise Escalations @ (May 2019 - March 2023)
- Director, Sales and Customer Service, CHEP Pallecon and Automotive @ (January 2017 - April 2019)
- Regional Operations Director @ (October 2012 - December 2016)
- Regional Operations Director @ (May 2010 - October 2012)
- Vice-President, Business Development and Acquisitions @ (June 2004 - May 2010)
- Regional Director of Operations-Midwest @ (May 1999 - May 2004)
Rod Armstrong Education
- LSU Shreveport
Master of Business Administration - MBA (Project Management)
- PennWest Clarion
Bachelor of Science (B.S.) (Communication and Media Studies)
Rod Armstrong Skills
- Customer Experience
- Customer Loyalty
- Customer Service
- Strategic Partnerships
- Contact Centers
- Customer Support
- People Development
- Change Management
- Problem Solving
- Customer Service Management
- People Management
- Project Management
- Business Development
- Income Statement
- Strategic Planning
- Succession Planning
- Acquisitions
- Healthcare Industry
- Military Operations
- Negotiation
- Leadership Development
- Team Leadership
- Coaching
- Cross-functional Team Leadership
- Public Speaking
- Strategic Thinking
- Customer Engagement
- Community Engagement
- Business Operations
- Helping Clients Succeed
- Profit Maximization
- Cross Functional Relationships
- Profit Center Management
- C-Level Presentations
- EBITDA Growth
- Market Needs Analysis
- New Markets Development
- New Business Development
- P & L Ownership
- Military Experience
- Multi-unit Retail Management
- Revenue
- Customer Oriented
- Client Services
- Forecasting
- Sales Strategy
- Strategic Relationships
- High Analytical Skills
- Critical Thinking
- Leadership
- Multi Unit Retail Management
- Search Engine Ranking
- Social Media
- Big Box
- Mergers
- Executive Presentations
- Retail
- Local Government
- Specialty Coffee
- Food and Beverage
- Taking New Products to Market
- SEO
- Cross Functional Team Building
- C Level Presentations
- Operations
- E Commerce Seo
- Cross Functional Team Leadership
- Community Outreach
- Social Media Marketing
- Acquisition Integration
- Product Development
- Marketing Strategy
- Executive
- P and L Ownership
Rod Armstrong Summary
- Rod Armstrong, based in Atlanta, GA, US, is currently a Vice President, Global Customer Experience and Success at ServeCo North America. Rod Armstrong brings experience from previous roles at Wayfair, CHEP, United Allergy Services and DaVita. Rod Armstrong holds a Master of Business Administration - MBA in Project Management @ LSU Shreveport. With a robust skill set that includes Customer Experience, Customer Loyalty, Customer Service, Strategic Partnerships, Contact Centers and more. Rod Armstrong has 1 emails and 2 mobile phone numbers on RocketReach.
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