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Robin Sheppard Location
Portsmouth, GB
Robin Sheppard Work
Head of Mobilisation @ (December 2025 - Present)
Interim Operations Manager @ (January 2025 - November 2025)
Operations Manager - Innovation Centre Manager @ (June 2018 - January 2025)
Client Relationship and Operational Manager @ (October 2015 - June 2018)
Head of Customer Care @ CLH Healthcare in association with Lynas Foster Associates (July 2014 - September 2015)
Head of Telephony @ (February 2013 - May 2014)
Support Manager @ Serco Occupational Health (April 2012 - February 2013)
Personal Assistant @ (July 2010 - March 2012)
Personal Assistant @ Capita Health Solutions (March 2007 - July 2010)
Robin Sheppard Education
University of Portsmouth
Master of Business Administration - MBA
2023-2025
The Open University
Bachelor of Science - BS
2006-2012
Robin Sheppard Skills
AI for Business Analysis
Account Direction
Account Management
Analytical Skills
Artificial Intelligence (AI)
Artificial Intelligence for Business
B2C
Behavior Management
Budget Management
Business Acumen
Business Analysis
Business Case Preparation
Business Development
Business Innovation
Business Process
Business Process Improvement
Business Relationship Management
Business Strategy
Business Support
Business-to-Business (B2B)
C-Suite Selling
Call Centers
Change Management
Client Relations
Commercial Acumen
Communication
Consulting
Continuous Improvement
Creative Problem Solving
Critical Thinking
Customer Experience
Customer Loyalty
Customer Relationship Management (CRM)
Customer Retention
Customer Service
Customer Service Management
Data Analysis
Decision-Making
Emotional Intelligence
Employee Engagement
Engaging People
Executive Leadership
Facility Management (FM)
Healthcare
Higher Education
Insurance
Kaizen
Key Account Management
Leadership
Lean Projects
Lean Six Sigma
Management
Microsoft Copilot
Microsoft Excel
Microsoft PowerPoint
NHS
Negotiation
Operational Efficiency
Operational Excellence
Operational Planning
Operations Management
Organizational Leadership
Outsourcing
Performance Management
Presentation Skills
Problem Solving
Process Implementation
Process Improvement
Project Management
Project Planning
Public Sector
Recruiting
Relationship Building
Resource Management
SME Consulting
SME management
Sales
Sales Management
Salesforce.com
Service Delivery
Six Sigma
Stakeholder Engagement
Stakeholder Management
Statistical Data Analysis
Statistics
Storytelling
Strategic
Strategic Account Development
Strategic Leadership
Strategic Planning
Strategic Thinking
Strategy
Talent Management
Team Leadership
Team Management
Team Motivation
Workforce Planning
Portfolio Management
Robin Sheppard Summary
Robin Sheppard, based in Portsmouth, GB, is currently a Head of Mobilisation at Xyla. Robin Sheppard brings experience from previous roles at OSKA, Innovation Connect, NHS Professionals and CLH Healthcare in association with Lynas Foster Associates. Robin Sheppard holds a 2023 - 2025 Master of Business Administration - MBA @ University of Portsmouth. With a robust skill set that includes AI for Business Analysis, Account Direction, Account Management, Analytical Skills, Artificial Intelligence (AI) and more. Robin Sheppard has 2 emails on RocketReach.
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