Robin Raymond Email & Phone Number
Vice President Customer Experience @ Synchrony Financial
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Robin Raymond Location
- Manchester, PA, US
Robin Raymond Work
- 2022 -now Vice President Customer Experience @
- 2020 -2023 CX Consultant @ Freelance
- 2019 -2020 Director, Omnichannel Service Strategy @
- 2017 -2019 Vice President of Customer Experience @
- 2016 -2017 Service Design Director @
- 2015 -2016 Service Delivery Manager @
- 2012 -2015 Senior Manager, Management Information Client Consulting @
- 2011 -2012 Senior Manager, Project Management @
- 2008 -2011 Senior Manager, Online Consulting Team @
- 2005 -2008 Senior Manager, Online Program Engagement Consultant Team @
- 2002 -2005 Client Relationship Manager @
- 2000 -2002 Acquisition and Account Consultant @ PHH Arval
Robin Raymond Education
- Darla Moore School of Business at the University of South Carolina
IMBA (Business)
1998-1999 - University of South Carolina-Columbia
International Master of Business Administration (International Marketing)
1998-1999 - University of Baltimore
BS (Business Management)
1994-1997
Robin Raymond Skills
- Digital Strategy
- Customer Experience Management
- Digital Transformation
- Contact Center Management
- Business Transformation
- Strategy
- Product Management
- Business Strategy
- Strategic Planning
- Change Management
- CRM
- Customer Relationship Management (CRM)
- Project Management
- Business Process Improvement
- Marketing Strategy
- Competitive Analysis
- Business Analysis
- Management Consulting
- Business Planning
- Outsourcing
- Global Delivery
- Financial Services
- Shared Services
- Operations Management
- Product Development
- Salesforce.com
- Leadership
- Cross-functional Team Leadership
- Strategic Partnerships
- Relationship Management
- Management
- Leadership Development
- Business Relationship Management
- Omni-Channel Service Experience
- Customer Experience Design
- Process Improvement
- Global Management
- Virtual Teams
- Global Operations
- Business Management
- Agile Methodologies
- Customer Experience
- Global Cross-Functional Team Leadership
- Customer Acquisition
- New Business Development
- Customer Relationship Management Crm
- Team Leadership
- Program Management
- Cross Functional Team Leadership
- Business Development
- Customer Relationship Management
Robin Raymond Summary
- Robin Raymond, based in Manchester, PA, US, is currently a Vice President Customer Experience at Synchrony. Robin Raymond brings experience from previous roles at Freelance, UnitedHealthcare, Pennsylvania Higher Education Assistance Agency - PHEAA and American Express Global Business Travel. Robin Raymond holds a 1998 - 1999 IMBA in Business @ Darla Moore School of Business at the University of South Carolina. With a robust skill set that includes Digital Strategy, Customer Experience Management, Digital Transformation, Contact Center Management, Business Transformation and more. Robin Raymond has 4 emails and 4 mobile phone numbers on RocketReach.
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