Robin Rapp Email & Phone Number
Principal Business Management @ at&t
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Robin Rapp Location
- San Antonio, TX, US
Robin Rapp Work
- 2018 -now Principal Business Management @
- 2009 -2018 Quality Assurance and M and P and Process Manager @
- 2001 -2009 MANAGER QUALITY and M and P and PROCESS @
- 1999 -2001 Zone Administrative Assistant and Specialized Role @
- 1988 -1999 Customer Service Representative and Account Executive @
Robin Rapp Education
- University of the Incarnate Word
Bachelor of Arts (B.A.) (Human Resources Management/Personnel Administration, General)
2005-2007
Robin Rapp Skills
- Analytical Skills
- Data Analysis
- Customer Experience Management
- Creative Problem Solving
- Interpersonal Skills
- Data Management
- Customer Service Operations
- Coaching
- Customer Service Management
- Time Management
- Problem Solving
- Strategic Thinking
- Benchmarking
- Root Cause Analysis
- Root Cause
- Quality Control
- Communication
- Knowledge Management
- Performance Metrics
- Data Analytics
- Analytics
- Contact Center Operations
- Quality Management
- Training & Development
- Customer Satisfaction
- Microsoft Excel
- Microsoft Office
- Telecommunications
- Quality Assurance
- Project Management
- Project Planning
- Program Management
- Call Centers
- Vendor Management
- Testing
- Software Documentation
- SDLC
- Troubleshooting
- Wireless
- Sales
- Management
- Team Management
- Leadership
- Team Leadership
- Cross-functional Team Leadership
- Customer Service
- Training
- Team Building
- Process Improvement
- Networking
Robin Rapp Summary
- Robin Rapp, based in San Antonio, TX, US, is currently a Principal Business Management at AT&T. Robin Rapp brings experience from previous roles at AT&T. Robin Rapp holds a 2005 - 2007 Bachelor of Arts (B.A.) in Human Resources Management/Personnel Administration, General @ University of the Incarnate Word. With a robust skill set that includes Analytical Skills, Data Analysis, Customer Experience Management, Creative Problem Solving, Interpersonal Skills and more. Robin Rapp has 5 emails and 1 mobile phone numbers on RocketReach.
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