Robin Proctor Email & Phone Number
Quality Analyst Claims Diamond Reviewer @ Cigna Healthcare
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Robin Proctor Location
- Newark, DE, US
Robin Proctor Work
- 2024 -now Quality Analyst Claims Diamond Reviewer @
- 2021 -now Service Specialist @
- 2021 -2024 Customer Service Analyst @
- 2011 -2021 Lead Coach @ CIGNA GLOBAL HEALTH BENEFITS
- 2011 -2021 Customer Service Analyst (Technical Coach) and Team Lead @
- 2007 -2011 Senior Customer Service Associate and Adjunct Facilitator @ Cigna Global Health Benefits
- 2002 -2007 Customer Service Representative @ Cigna Global Health Benefits
- 2002 -2007 Guest Services Associate @ Cigna Global Health Benefits
Robin Proctor Education
- Strayer University
Associate of Arts (A.A.) (Business Administration, Management and Operations)
2013-2015 - Strayer University
Master of Business Administration
Robin Proctor Skills
- Leadership
- Wellness
- Customer Experience
- Customer Relationship Management Crm
- Team Building
- Public Speaking
- Claims Handling
- Insurance
- Training and Development
- Account Management
- HIPAA
- Customer Satisfaction
- u.s. Health Insurance Portability and Accountability Act Hipaa
- Business Analysis
- Escalation Process
- Healthcare
- Vendor Management
- Team Leadership
- Process Improvement
- Customer Service Training
- Mentoring
- Strategic Planning
- Subject Matter Experts
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Training
- Change Management
- Personal Training
- Customer Service
- Business Process Improvement
- SQL
- Management
- Project Management
- Coaching
- Health Insurance
- Training Facilitation
- Call Centers
- Analysis
- Employee Benefits
- Performance Management
- u.s. Health Insurance Portability and Accountability Act
- Customer Relationship Management
Robin Proctor Summary
- Robin Proctor, based in Newark, DE, US, is currently a Quality Analyst Claims Diamond Reviewer at Cigna Healthcare. Robin Proctor brings experience from previous roles at Cigna Healthcare, CIGNA GLOBAL HEALTH BENEFITS and Cigna. Robin Proctor holds a 2013 - 2015 Associate of Arts (A.A.) in Business Administration, Management and Operations @ Strayer University. With a robust skill set that includes Leadership, Wellness, Customer Experience, Customer Relationship Management Crm, Team Building and more. Robin Proctor has 2 emails and 1 mobile phone numbers on RocketReach.
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