Supervisor, Customer Operations @ (April 2019 - January 2021)
Customer Operations Analyst @ (August 2014 - April 2019)
Customer Service and Sales Assistant @ IGI Laboratories, Inc (July 2012 - August 2014)
Sr. Customer Service Analyst @ (August 2006 - July 2012)
Customer Relations Representative @ (May 2004 - August 2006)
Order Administrator @ (August 1997 - May 2004)
Robin McFetridge Education
California State University, Fullerton
Bachelor of Arts (Communications)
Robin McFetridge Skills
Customer Service
SAP
Supply Chain Management
Process Improvement
Inventory Management
Analysis
Forecasting
Sales
Supply Chain
Software Documentation
Customer Relations
Purchasing
Business Process Improvement
Customer Relationship Management (CRM)
Microsoft Office
Microsoft Excel
SAP Products
Windows
Excel
Cross-functional Team Leadership
Time Management
Leadership
Problem Solving
Phone Etiquette
Business Intelligence
QlikSense
Pharmaceutical Industry
Account Management
Sales Operations
Team Building
CRP
VMI
SalesForce.com
Continuous Improvement
Customer Satisfaction
Allocation
Customer Relationship Management Crm
Cross Functional Team Leadership
Customer Relationship Management
Robin McFetridge Summary
Robin McFetridge, based in Evesham Township, NJ, US, is currently a Manager, Customer Operations at Acertis Pharmaceuticals. Robin McFetridge brings experience from previous roles at Virtus Pharmaceuticals, Sandoz, IGI Laboratories, Inc and Campbell Soup Company. Robin McFetridge holds a Bachelor of Arts in Communications @ California State University, Fullerton. With a robust skill set that includes Customer Service, SAP, Supply Chain Management, Process Improvement, Inventory Management and more. Robin McFetridge has 4 emails and 1 mobile phone numbers on RocketReach.
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