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Robin Henry Location
Denver, CO, US
Robin Henry Work
2020 -now Director of Training and Quality @
2017 -2020 Regional Director CX Operations @
2013 -2017 Sr Business Operations Manager @
2008 -2013 Manager, Direct Client Services, Customer Experience and Contact Center Operations @
2001 -2005 SR Sales Manager @
1999 -2001 Program Manager, Sales and Marketing @
Robin Henry Education
Nova Southeastern University 2009-2010
Park University 1990-1994
Robin Henry Skills
Training Plans
Training Leadership
Organizational Development
Operations
Key Performance Indicators
Cross-functional Team Leadership
Call Center
Process Improvement
Customer Service
Management
Consulting
Leadership Development
Organizational Leadership
Talent Management
Succession Planning
Customer Experience
Customer Retention
Call Centers
Leadership
CRM
Strategy
Program Management
Start-ups
Project Management
Team Building
Training
Team Leadership
Vendor Management
Sales Operations
Strategic Planning
Outsourcing
Customer Relationship Management (CRM)
Diversity & Inclusion
Collaborative Leadership
Teamwork
Employee Coaching
People Development
Growth Oriented
Emotional Intelligence
Team Management
Servant Leadership
Start Ups
Management Consulting
Customer Relationship Management Crm
Cross Functional Team Leadership
Business Operations
Microsoft Office
Customer Relationship Management
Robin Henry Summary
Robin Henry, based in Denver, CO, US, is currently a Director of Training and Quality at DISH Network. Robin Henry brings experience from previous roles at DISH Network, Dish Network, Alere Inc. and AOL. Robin Henry holds a 2009 - 2010 Nova Southeastern University. With a robust skill set that includes Training Plans, Training Leadership, Organizational Development, Operations, Key Performance Indicators and more. Robin Henry has 3 emails and 1 mobile phone numbers on RocketReach.
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