Robin Gomez Email & Phone Number

Sr. Director, Product Management @ Radial Inc.

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Robin Gomez Location

Melbourne, FL, US

Robin Gomez Work

Sr. Director, Product Management @ (February 2026 - Present)
Director, Product Management @ (October 2024 - February 2026)
Director, Customer Care Innovation @ (January 2021 - October 2024)
Director of COE and Technology Enablement @ (May 2019 - January 2021)
Director, Data and Analytics @ (March 2017 - January 2021)
Director, Operational Excellence @ Radial and eBay enterprise (January 2013 - October 2024)
Director, Consumer Insight @ (May 2009 - January 2013)
Human Resources Director @ (September 2007 - May 2009)
Director, HR @ (April 2007 - September 2007)

Robin Gomez Education

The University of Tennessee at Chattanooga
Master's (Industrial/Organizational Psychology)
1997-1999
Tennessee Technological University
BS (Psychology)
1991-1997

Robin Gomez Skills

Supplier Evaluation
Strategic Services
Enterprise Solution Design
Customer Self Service
Channel Strategy
Qualitative Research
Qualitative Analysis
Competitive Intelligence
Communication
Problem Solving
Analytical Skills
Business Reviews
Nearshore
Procurement
Business Process Outsourcing (BPO)
Stakeholder Management
Thought Leadership
Strategic Partnerships
Presentations
Presentation Skills
Business Case Preparation
Operational Analysis
Customer Experience Management
Global Delivery
Training and Development (HR)
HR Management
Quality Management
Operational Excellence
Current State Assessment
Compensation & Benefits
Customer Experience Transformation
Continuous Improvement
Contact Center Management
Contact Center Optimization
Process Improvement
Performance Management
Call Centers
Leadership
Strategy
Human Resources
Vendor Management
Team Building
Cross-functional Team Leadership
Change Management
Training
Strategic Planning
Employee Relations
Management
Customer Experience
Project Management
CRM
Business Process Improvement
Six Sigma
Talent Management
Customer Satisfaction
Data Analysis
Operations Management
Employee Engagement
Leadership Development
Call Center
Organizational Development
Employee Training
Coaching
Program Management
Team Leadership
Talent Acquisition
Recruiting
Quality Assurance
Onboarding
Analytics
Desktop Automation
E-commerce
Customer Relationship Management (CRM)
Fulfillment Services
Global Data
Sales
Business Analysis
Product Management
Salesforce.com
Customer Service
Vendor Relationship Management
Contact Center Technology
Center of Excellence
Project Team Management
Business Process
Cross Functional Team
Photography
Branding
Cross Functional Team Leadership
Customer Relationship Management Crm
Organizational
Web Applications
User Experience Design
Usability
E Commerce
Customer Relationship Management

Robin Gomez Summary

Robin Gomez, based in Melbourne, FL, US, is currently a Sr. Director, Product Management at Radial Inc.. Robin Gomez brings experience from previous roles at Radial Inc.. Robin Gomez holds a 1997 - 1999 Master's in Industrial/Organizational Psychology @ The University of Tennessee at Chattanooga. With a robust skill set that includes Supplier Evaluation, Strategic Services, Enterprise Solution Design, Customer Self Service, Channel Strategy and more. Robin Gomez has 5 emails and 4 mobile phone numbers on RocketReach.