Robin Gomez Email & Phone Number
Sr. Director, Product Management @ Radial Inc.
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Robin Gomez Location
- Melbourne, FL, US
Robin Gomez Work
- 2026 -now Sr. Director, Product Management @
- 2024 -2026 Director, Product Management @
- 2021 -2024 Director, Customer Care Innovation @
- 2019 -2021 Director of COE and Technology Enablement @
- 2017 -2021 Director, Data and Analytics @
- 2013 -2024 Director, Operational Excellence @ Radial and eBay enterprise
- 2009 -2013 Director, Consumer Insight @
- 2007 -2009 Human Resources Director @
- 2007 -2007 Director, HR @
Robin Gomez Education
- The University of Tennessee at Chattanooga
Master's
1997-1999 - Tennessee Technological University
BS
1991-1997
Robin Gomez Skills
- Supplier Evaluation
- Strategic Services
- Enterprise Solution Design
- Customer Self Service
- Channel Strategy
- Qualitative Research
- Qualitative Analysis
- Competitive Intelligence
- Communication
- Problem Solving
- Analytical Skills
- Business Reviews
- Nearshore
- Procurement
- Business Process Outsourcing (BPO)
- Stakeholder Management
- Thought Leadership
- Strategic Partnerships
- Presentations
- Presentation Skills
- Business Case Preparation
- Operational Analysis
- Customer Experience Management
- Global Delivery
- Training and Development (HR)
- HR Management
- Quality Management
- Operational Excellence
- Current State Assessment
- Compensation & Benefits
- Customer Experience Transformation
- Continuous Improvement
- Contact Center Management
- Contact Center Optimization
- Process Improvement
- Performance Management
- Call Centers
- Leadership
- Strategy
- Human Resources
- Vendor Management
- Team Building
- Cross-functional Team Leadership
- Change Management
- Training
- Strategic Planning
- Employee Relations
- Management
- Customer Experience
- Project Management
- CRM
- Business Process Improvement
- Six Sigma
- Talent Management
- Customer Satisfaction
- Data Analysis
- Operations Management
- Employee Engagement
- Leadership Development
- Call Center
- Organizational Development
- Employee Training
- Coaching
- Program Management
- Team Leadership
- Talent Acquisition
- Recruiting
- Quality Assurance
- Onboarding
- Analytics
- Desktop Automation
- E-commerce
- Customer Relationship Management (CRM)
- Fulfillment Services
- Global Data
- Sales
- Business Analysis
- Product Management
- Salesforce.com
- Customer Service
- Vendor Relationship Management
- Contact Center Technology
- Center of Excellence
- Project Team Management
- Business Process
- Cross Functional Team
- Photography
- Branding
- Cross Functional Team Leadership
- Customer Relationship Management Crm
- Organizational
- Web Applications
- User Experience Design
- Usability
- E Commerce
- Customer Relationship Management
Robin Gomez Summary
- Robin Gomez, based in Melbourne, FL, US, is currently a Sr. Director, Product Management at Radial Inc.. Robin Gomez brings experience from previous roles at Radial Inc.. Robin Gomez holds a 1997 - 1999 Master's @ The University of Tennessee at Chattanooga. With a robust skill set that includes Supplier Evaluation, Strategic Services, Enterprise Solution Design, Customer Self Service, Channel Strategy and more. Robin Gomez has 4 emails and 3 mobile phone numbers on RocketReach.
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