Robin Dahiya Email
General Manager - Network Reliability @ Statiq
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Robin Dahiya Location
- Gurugram, HR, IN
Robin Dahiya Work
- General Manager - Network Reliability @ (April 2026 - Present)
- Assistant General Manager- Customer Experience @ (April 2025 - July 2026)
- Customer Experience Manager @ (August 2023 - April 2025)
- Group Manager @ (February 2018 - August 2023)
- Associate @ (July 2017 - February 2018)
- Billing Associate @ (January 2017 - July 2017)
Robin Dahiya Education
- Manav Bharti University, Sultanpur, Solan
Bachelor of Arts (History)
Robin Dahiya Skills
- Account Management
- Analytical Skills
- Business Building
- Business Development
- Business Insights
- Business Operations
- Business Relationship Management
- Business-to-Business (B2B)
- CRM Software
- Coaching
- Communication
- Conflict Resolution
- Consumer Behavior
- Corrective Actions
- Customer Advocacy
- Customer Engagement
- Customer Experience Management
- Customer Insight
- Customer Interaction
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Support
- DC EV Charging
- Decision-Making
- End to End Delivery
- Escalations Management
- Establishing Relationships
- Facilitation
- Financial Literacy
- Financial Services
- Helping Clients
- Identifying Trends
- Internal & External Clients
- Interpersonal Skills
- Key Accounts
- Key Performance Indicators
- Leadership
- Management
- Microsoft Excel
- Microsoft Power BI
- Net Promoter Score
- Network Reliability
- Network Security
- Operational Excellence
- Operations
- Operations Management
- Organization Skills
- People Management
- People Processes
- Performance Metrics
- Performance Reviews
- Phone Etiquette
- Presentations
- Problem Solving
- Process Improvement
- Project Implementation
- Public Speaking
- Quality Assurance
- Recoveries
- Resource Planning
- Sales
- Sales Process
- Service-Level Agreements (SLA)
- Skill Development
- Skip Tracing
- Strategic Accounts
- Strategic Planning
- Supervisory Skills
- Team Building
- Team Leadership
- Team Management
- Team Performance
- Ticketing Systems
- Tier 2 Help Desk Support
- Time Management
- Training
- Uptime
Robin Dahiya Summary
- Robin Dahiya, based in Gurugram, HR, IN, is currently a General Manager - Network Reliability at Statiq. Robin Dahiya brings experience from previous roles at Statiq, Encore Capital Group and BT Group. Robin Dahiya holds a Bachelor of Arts in History @ Manav Bharti University, Sultanpur, Solan. With a robust skill set that includes Account Management, Analytical Skills, Business Building, Business Development, Business Insights and more. Robin Dahiya has 1 emails on RocketReach.
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