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Robin Coley Location
South Carolina, United States
Robin Coley Work
Training Specialist @ (May 2024 - Present)
Operations Coach @ (July 2023 - May 2024)
Seasonal Customer Service Lead @ (August 2022 - December 2022)
Talent Development Lead @ (January 2022 - June 2022)
Operations Training Specialist II @ (August 2018 - January 2022)
GAP Escalations Supervisor @ (October 2017 - October 2018)
Tire and Wheel and GAP Customer Service Supervisor @ (August 2014 - October 2017)
Tire and Wheel Claims Lead @ (July 2012 - August 2014)
Claim Examiner III @ (August 2010 - March 2012)
Sr. Claim Representative @ (December 2007 - June 2010)
Auto Claims Adjuster @ (July 2007 - December 2007)
Claim Specialist II @ (May 2004 - April 2007)
Claims Adjuster II @ (October 2003 - May 2004)
Senior Claims Adjuster @ (May 1994 - October 2003)
Robin Coley Education
Morris Brown College
Bachelor of Arts (B.A.) (Mass Communication/Media Studies)
Robin Coley Skills
Call Center Administration
Call Center Development
Catastrophic Personal Injury
Claims Management
Coaching
Contact Centers
Cross-functional Team Leadership
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Service Management
Employee Training
Escalation Resolution
Facilitation
Instructional Design
Insurance
Leadership
Leadership Development
Management
Microsoft Excel
Microsoft Office
Negotiation
Order Management
Organizational Development
PowerPoint
Professional Networking
Project Management
Public Speaking
Strategic Planning
Supervisory Skills
Team Building
Team Leadership
Teamwork
Training
Training & Development
Wellness
Robin Coley Summary
Robin Coley, based in South Carolina, United States, is currently a Training Specialist at Safe-Guard Products International. Robin Coley brings experience from previous roles at Safe-Guard Products International, The Lumistella Company and North Highland. Robin Coley holds a Bachelor of Arts (B.A.) in Mass Communication/Media Studies @ Morris Brown College. With a robust skill set that includes Call Center Administration, Call Center Development, Catastrophic Personal Injury, Claims Management, Coaching and more. Robin Coley has 2 emails and 1 mobile phone numbers on RocketReach.
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