Robin Castillo Email
Director of Talent and Organizational Development @ ARK Solves
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Robin Castillo Location
- Philippines
Robin Castillo Work
- Director of Talent and Organizational Development @ (January 2025 - Present)
- Director of Development @ (July 2024 - December 2024)
- Director, Training And Development @ (February 2019 - October 2023)
- Sr. Manager, Training and Quality @ Sykes Philippines (October 2015 - February 2019)
- Training Manager @ (February 2011 - April 2015)
- Learning and Development Program Manager @ Stream Global Services (December 2009 - July 2010)
- Global Training Manager @ Stream Global Services (March 2009 - November 2009)
- Training Manager, Project Manager @ NCO Customer Management, Inc. (July 2007 - February 2009)
- Training Supervisor, Lead Product Trainer, and Product Trainer – Technical Support @ NCO Customer Management, Inc. (July 2005 - July 2007)
- Quality Coach @ NCO Customer Management, Inc. (December 2004 - June 2005)
- CSA Technical Support Representative @ E-telecare International (June 2003 - June 2004)
- English Trainer @ (January 2001 - January 2002)
Robin Castillo Education
- University of Santo Tomas
Bachelor of Science, Education; English & Literature; Basic Electronics (Education; English & Literature; Basic Electronics)
1998
Robin Castillo Skills
- Call Centers
- Operations Management
- Program Launch
- Project Management
- Training
- Training & Development
- Customer Relationship Management (CRM)
- Coaching
- Vendor Management
- Customer Relationship Management Crm
- Customer Satisfaction
- Contact Centers
- Outsourcing
- Training and Development
- Customer Relationship Management
Robin Castillo Summary
- Robin Castillo, based in Philippines, is currently a Director of Talent and Organizational Development at ARK Solves. Robin Castillo brings experience from previous roles at ARK Solves, Foundever, Sykes Philippines and Teleperformance Philippines. Robin Castillo holds a Bachelor of Science, Education; English & Literature; Basic Electronics in Education; English & Literature; Basic Electronics @ University of Santo Tomas. With a robust skill set that includes Call Centers, Operations Management, Program Launch, Project Management, Training and more. Robin Castillo has 2 emails on RocketReach.
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