Roberto Walker Email & Phone Number
Director @ Morgan & Morgan, P.A.
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Roberto Walker Location
- Orlando, FL, US
Roberto Walker Work
- 2020 -now Director @
- 2018 -2020 Senior Workforce Management Manager @
- 2017 -2018 Workforce Management Reporting Manager @
- 2012 -2017 Workforce Management Analyst @ Bright House Networks
- 2011 -2012 RSR Technical Supervisor @ Bright House Networks
- 2007 -2011 QA Technical Customer Care Supervisor @ Bright House Networks
- 2006 -2007 Workforce Management Representative @ Bright House Networks
- 2006 -2006 Telecommunications Coordinator @
- 2000 -2006 Workforce Management Coordinator @
Roberto Walker Education
- Queensborough Community College of The City University of New York (CUNY) 2004-2006
- Queensborough Community College of The City University of New York (CUNY)
Associate's degree (Management Information Systems, General)
2004-2006
Roberto Walker Skills
- Customer Experience
- Scheduling
- Forecasting
- Troubleshooting
- Customer Satisfaction
- Telecommunications
- Wireless
- Vendor Management
- Call Centers
- Process Improvement
- VoIP
- Workforce Management
- Avaya
Roberto Walker Summary
- Roberto Walker, based in Orlando, FL, US, is currently a Director at Morgan & Morgan, p.A.. Roberto Walker brings experience from previous roles at Charter Communications and Bright House Networks. Roberto Walker holds a 2004 - 2006 Queensborough Community College of The City University of New York (CUNY). With a robust skill set that includes Customer Experience, Scheduling, Forecasting, Troubleshooting, Customer Satisfaction and more. Roberto Walker has 1 emails and 2 mobile phone numbers on RocketReach.
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