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Roberto Sosa Location
Omaha, NE, US
Roberto Sosa Work
2025 -now Service Desk Analyst @
2025 -2025 LAN Desktop Engineer @ FNBO | CSS Staffing
2023 -2025 IT Specialist @
2021 -2023 Desktop Support Analyst @
2021 -2021 Azure Endpoint Protection @
2017 -2020 IT Support Specialist @
2015 -2017 IT Helpdesk Analyst NITC Ops Watch @
Roberto Sosa Education
Ventura Adult and Career Education
(Computer Technology/Computer Systems Technology)
2014-2015
Roberto Sosa Skills
Bitlocker
User Training
iOS
Digital Authentication
Android
Domain Name System (DNS)
Dynamic Host Configuration Protocol (DHCP)
Ticketing Systems
Windows Desktop Administration
Interpersonal Communication
IT Escalation
Customer Interaction
Networking
Problem Solving
Printers
Peripherals
Documentation
Information Technology
Office 365
Microsoft Products
Software Installation
CasperJS
Document Preparation
Jamf
Service Desk
Microsoft Exchange
Active Directory
Jira
Communication
Microsoft Excel
Microsoft Office
Customer Service
PowerPoint
Teamwork
Microsoft Word
Windows
System Administration
Troubleshooting
Customer Satisfaction
Technical Support
Windows 7
Computer Hardware
Roberto Sosa Summary
Roberto Sosa, based in Omaha, NE, US, is currently a Service Desk Analyst at Real Radiology, LLC. Roberto Sosa brings experience from previous roles at FNBO | CSS Staffing, Port of Hueneme, LendingTree and Microsoft. Roberto Sosa holds a 2014 - 2015 Ventura Adult and Career Education. With a robust skill set that includes Bitlocker, User Training, iOS, Digital Authentication, Android and more. Roberto Sosa has 2 emails and 2 mobile phone numbers on RocketReach.
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