Roberto Russo Email & Phone Number
Manager - Business Applications @ Vonage
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Roberto Russo Location
- Brick, NJ, US
Roberto Russo Work
- 2025 - now Manager - Business Applications @
- 2011 - now Sr. Analyst - Knowledge Management @
- 2015 - 2025 Sr. Analyst - Systems and Tools @
- 2009 - 2011 Knowledge Base Manager @
- 2008 - 2009 Instructional Design and Development Specialist @
- 2003 - 2008 Technical Training Specialist @
- 2003 - 2003 Senior Support Engineer @
- 2002 - 2003 Tier2 Floor Manager @
- 2000 - 2001 Customer Care Operations Manager @
- 2000 - 2001 Tier2 Senior Support Engineer @
Roberto Russo Education
- Ramapo College of New Jersey
BA (Fine Arts/Music)
1996 - 1999 - Brookdale Community College
(Communications and Media)
1993 - 1995
Roberto Russo Skills
- Customer Experience
- SharePoint
- Technical Training
- VoIP
- Graphic Design
- Customer Retention
- Networking
- Teaching
- Troubleshooting
- Customer Satisfaction
- Telecommunications
- Business Analysis
- Vendor Management
- Software Documentation
- Team Leadership
- Process Improvement
- Team Management
- Visio
- Quality Assurance
- Technical Writing
- Microsoft Office
- Instructor Led Training
- Contact Centers
- Program Management
- ADDIE
- Captivate
- Cross Functional Team Leadership
- Training
- SnagIt
- Customer Service
- Technical Support
- Instructional Design
- Business Process Improvement
- Management
- Project Management
- Call Centers
- CRM
Roberto Russo Summary
- Roberto Russo, based in Brick, NJ, US, is currently a Manager - Business Applications at Vonage. Roberto Russo brings experience from previous roles at Vonage. Roberto Russo holds a 1996 - 1999 BA in Fine Arts/Music @ Ramapo College of New Jersey. With a robust skill set that includes Customer Experience, SharePoint, Technical Training, VoIP, Graphic Design and more. Roberto Russo has 4 emails and 9 mobile phone numbers on RocketReach.
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