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Roberto Roa Location
Valenzuela, NCR, PH
Roberto Roa Work
Managing Partner and Co-Founder @ (January 2018 - Present)
CTO @ (November 2022 - October 2024)
Head of IT, Support, and Managed Services @ (March 2018 - May 2022)
Team Captain @ applei.ph (February 2015 - April 2022)
Super Administrator @ applei.ph (September 2008 - February 2015)
IT Manager @ (November 2016 - February 2018)
Roberto Roa Education
University of Santo Tomas
Engineering
1979-1981
Sacred Heart Academy of Novaliches
High School
1975-1979
Roberto Roa Skills
Avaya
BPO
Business Analysis
Business Process Improvement
CRM
Call Center
Call Centers
Change Management
Client Relationship Building
Client Services
Cloud Computing
Coaching
Contact Centers
Customer Experience
Data Center
Databases
Employee Training
Financial Services
Hardware
IT Management
IT Operations
IT Service Management
ITIL
IVR
Information Technology
Integration
Leadership
Management
Mentoring
Networking
Outsourcing
Process Improvement
Program Management
Project Implementation
Project Management
Quality Assurance
Servers
Service Delivery
Software Documentation
Strategy
Switches
System Administration
Technical Support
Technical Writing
Telecommunications
Testing
Training
Training & Development
Troubleshooting
Vendor Management
Roberto Roa Summary
Roberto Roa, based in Valenzuela, NCR, PH, is currently a Managing Partner and Co-Founder at Opus, Inc.. Roberto Roa brings experience from previous roles at GVX Consulting, Geniusto and applei.ph. Roberto Roa holds a 1979 - 1981 Engineering @ University of Santo Tomas. With a robust skill set that includes Avaya, BPO, Business Analysis, Business Process Improvement, CRM and more. Roberto Roa has 6 emails on RocketReach.
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