Roberto Rico Email
Quality Assurance Specialist and Service Management @ Juniper Networks
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Roberto Rico Location
- Madrid, ES
Roberto Rico Work
- 2021 - now Quality Assurance Specialist and Service Management @
- 2014 - 2021 Business Improvement specialist- Internal auditor @
- 2010 - 2014 Internal Auditor @
- 2007 - 2010 Business Improvement Practitioner @
- 2006 - 2007 Customer assurance engineer @
- 1999 - 2006 Faults Engineer @
- 2004 - 2006 University Teacher @
Roberto Rico Education
- Universidad de Alcalá
Master's degree (Telecommunication)
2015 - Universidad de Alcalá 1999
- Instituto Ciencias de de la Educacion
Roberto Rico Skills
- Business Process Improvement
- ISO 20000
- ISO 27001
- Iso 9000
- Process Improvement
- Quality Auditing
- Management
- Quality Assurance
- Quality Management
- Information Security Management
- ITIL
- Internal Audit
- Auditing
- ISO
- Process Management
- C
- Telecommunications
- Training
- Linux
- ISO 9001
- Teaching Skills
- improvement
- Continuous Improvement
- Performance Measurement
- Service Assurance
- Cross-cultural Communication Skills
- Six Sigma
- IP
- Governance
- Incident Management
- IT Service Management
- Business Continuity
- Analysis
- Key Performance Indicators
- LAN-WAN
- Customer Service
- Sla
- Negotiation
- Virtual Teams
- Requirements Analysis
- Pre-sales
- ISO 14001
- SPC
- Cross Cultural Communication Skills
- Pre Sales
- Lan Wan
Roberto Rico Summary
- Roberto Rico, based in Madrid, ES, is currently a Quality Assurance Specialist and Service Management at Juniper Networks. Roberto Rico brings experience from previous roles at BT. Roberto Rico holds a Master's degree in Telecommunication @ Universidad de Alcalá. With a robust skill set that includes Business Process Improvement, ISO 20000, ISO 27001, Iso 9000, Process Improvement and more. Roberto Rico has 1 emails on RocketReach.
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