Roberto Peralta Email
IberoLatam Incident Management Director @ TP
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Roberto Peralta Location
- Hermosillo, Son., MX
Roberto Peralta Work
- IberoLatam Incident Management Director @ (February 2021 - Present)
- IT Sr Manager @ (May 2010 - February 2021)
- Senior IT Project Manager @ Nova Telecomunicaciones (November 2005 - May 2010)
- IT Director Red Estatal de Telecomunicaciones @ Gobierno del Estado de Sonora (June 2000 - December 2004)
- Director @ Services & Support Hermosillo (June 1998 - June 2000)
- Technical Support @ (June 1996 - June 1998)
Roberto Peralta Education
- Instituto Tecnologico de Hermosillo
Engineer's degree (Electrical and Electronics Engineering)
1991-1996
Roberto Peralta Skills
- Business Process Improvement
- Change Management
- ChatGPT
- Customer Satisfaction
- Customer Service
- Customer Support
- HP-UX
- IT Management
- IT Operations
- IT Operations Management
- IT Service Management
- Incident Management
- Information Technology
- Interpersonal Skills
- Lean Six Sigma
- Linux
- Linux System Administration
- Management
- Microsoft Office
- Networking
- Outsourcing
- Process Improvement
- Productividad de IA
- Project Management
- Red Hat Linux
- Service Desk
- Soft Skills
- Strategic Planning
- Team Leadership
- Team Management
- Teamwork
- Technical Support
- Technology Management
- Telecommunications
- Vendor Management
- Windows
Roberto Peralta Summary
- Roberto Peralta, based in Hermosillo, Son., MX, is currently a IberoLatam Incident Management Director at Teleperformance. Roberto Peralta brings experience from previous roles at Teleperformance, Nova Telecomunicaciones, Gobierno del Estado de Sonora and Services & Support Hermosillo. Roberto Peralta holds a 1991 - 1996 Engineer's degree in Electrical and Electronics Engineering @ Instituto Tecnologico de Hermosillo. With a robust skill set that includes Business Process Improvement, Change Management, ChatGPT, Customer Satisfaction, Customer Service and more. Roberto Peralta has 2 emails on RocketReach.
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