FSI and Banking | Business Development Director @ DGS
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Roberto Iorio Location
Rome, IT
Roberto Iorio Work
2023 -now FSI and Banking | Business Development Director @
2021 -2022 FSI and Banking | Program Director @
2019 -2021 Head of Special Projects @
2018 -2019 Head of Transformation and Go to Market @
2017 -2018 Business Development and New Products - Senior Manager @ Bassilichi
2014 -2016 Senior Project Manager and Transformation consultant @ Bassilichi
2013 -2014 Head of Client Service Management @ Bassilichi S.p.A.
2008 -2013 Head of Monitoring and HD ATM Channel @ Bassilichi S.p.A.
2007 -2008 Operations Manager @
2005 -2007 IT Project Manager @
2004 -2005 IT Project Manager @
2002 -2004 Technical Support Specialist @
Roberto Iorio Education
Università degli Studi di Roma Tre 2012-2016
Change Project Firenze
Corso di potenziamento: il coordinamento di un contact center
2012-2012
Trinity College of London
English spoken Grade 5
2001-2002
Roberto Iorio Skills
Project management
IT Service Management
Remedy Ticketing System
ATM networks
Management
Change management
Gestione team
Team leadership
ATMs
Gestione servizi IT
Cash Flow Forecasting
Help Desk Implementation
ITIL
Problem solving
Coaching
Empowerment
Process Control
Process Optimization
Data Analysis
Gantt Project
Customer Satisfaction
Service Level Management
Report KPI
Service management
Gestione dei processi
Telecomunicazioni
PMO
Integrazione
Gestione progetti software
Analisi aziendale
Pagamenti elettronici
Customer experience
VAS
Content management
Business transformation
Strategia d'impresa
Service Delivery
Call Management
Software Project Management
Microsoft Word
Business Analysis
Troubleshooting
Cash Flow
Business plan
Process Management
Roberto Iorio Summary
Roberto Iorio, based in Rome, IT, is currently a FSI and Banking | Business Development Director at DGS S.p.A.. Roberto Iorio brings experience from previous roles at DGS S.p.A., Nexi and Bassilichi. Roberto Iorio holds a 2012 - 2016 Università degli Studi di Roma Tre. With a robust skill set that includes Project management, IT Service Management, Remedy Ticketing System, ATM networks, Management and more. Roberto Iorio has 1 emails and 2 mobile phone numbers on RocketReach.
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