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Roberto Galvan Location
Las Vegas, NV, US
Roberto Galvan Work
Manager, Digital Sales Chat @ (October 2023 - Present)
Manager, Inbound Retention @ (March 2017 - October 2023)
Supervisor, Inbound Sales @ (October 2014 - March 2017)
Product Knowledge Specialist @ (February 2013 - October 2014)
Inside Sales Representative @ (February 2011 - January 2013)
Interim Sales Support Operations Specialist @ (December 2010 - February 2011)
Spanish Sales and Retention Agent @ (March 2010 - December 2010)
Bilingual Inside Sales Agent @ (April 2006 - February 2010)
Account Service Bilingual Representative @ (September 2004 - March 2006)
Roberto Galvan Education
Universidad Autónoma de Baja California
Bachelor's Degree (Computer Engineering)
1997-2001
Roberto Galvan Skills
Call Centers
Sales
Customer Satisfaction
Telecommunications
Customer Retention
Sales Operations
Broadband
Competitive Analysis
CRM
Customer Service
Solution Selling
Wireless
Cold Calling
Sales Process
Employee Training
Call Center
Coaching
Cable Television
Product Marketing
Team Leadership
Bilingua
Troubleshooting
Sales Presentations
Customer Experience
Product Development
Product Launch
Training Facilitation
Program Facilitation
Training Delivery
Teacher Training
Business Coaching
Written & Oral Presentation Skills
Adaptability
Creative Strategy
Product Support
Bilingual-English/Spanish
Cross-functional Team Leadership
Strategic Partnerships
Networking
Selling
Telephony
Team Building
Telemarketing
Data Analysis
People Skills
PowerPoint
Enthusiasm to learn
Bilingual English/Spanish
Cross Functional Team
Call Flow
Microsoft Office
Microsoft Word
Contact Centers
Cross Functional Team Leadership
Bilingual English/Spanis
Written And Oral
Wireless Technologies
Written And Oral Presentation Skills
Roberto Galvan Summary
Roberto Galvan, based in Las Vegas, NV, US, is currently a Manager, Digital Sales Chat at Cox Communications. Roberto Galvan brings experience from previous roles at Cox Communications. Roberto Galvan holds a 1997 - 2001 Bachelor's Degree in Computer Engineering @ Universidad Autónoma de Baja California. With a robust skill set that includes Call Centers, Sales, Customer Satisfaction, Telecommunications, Customer Retention and more. Roberto Galvan has 1 emails and 1 mobile phone numbers on RocketReach.
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