Roberto Fuentes Email
Head of Operations and Customer Experience @ TOHKN
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Roberto Fuentes Location
- El Salvador
Roberto Fuentes Work
- Head of Operations and Customer Experience @ (July 2025 - Present)
- Director of Operations @ (July 2024 - July 2025)
- CX and Operations Consultant @ (April 2024 - September 2024)
- Head Of Customer Service and Direct Sales @ (August 2021 - July 2024)
- Customer Success Manager @ (April 2021 - August 2021)
- Customer Experience- Regional Manager @ (February 2019 - January 2021)
- Customer Experience Manager @ (June 2018 - February 2019)
- telemarketing chief @ (July 2016 - March 2018)
- Manager Operations @ (April 2014 - July 2016)
- Senior Sales Supervisor @ (August 2012 - March 2014)
Roberto Fuentes Education
- ESI School of management
Licenciatura (Administración y gestión de empresas, general)
2011-2014 - ESI School of management
Licenciatura (Business Administration and Management, General)
2011-2014
Roberto Fuentes Skills
- AI
- Account Management
- Agile Methodologies
- Blockchain
- Business Insights
- Business Intelligence (BI)
- Business Process Outsourcing (BPO)
- Call center management
- Campaigns
- Centros de contacto
- Coaching
- Customer Engagement
- Customer Experience
- Customer Experience Design
- Customer Journey Mapping
- Customer Relations
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction (CSAT)
- Customer Service Management
- Daily Operations
- Desarrollo empresarial
- Dirección y desarrollo de equipos de trabajo
- Direct Sales
- Gestión de proyectos
- HubSpot
- Key Performance Indicators
- Liderazgo de equipos
- Metrics Driven
- Microsoft Excel
- Operational Control
- Operational Execution
- Operations Management
- Product Lifecycle Management
- Relationship Development
- Reporting & Analysis
- SaaS Sales
- Sales Management
- Sales Operations
- Scrum
- Servicio de atención al cliente
- Spanish-speaking
- Telecomunicaciones
- Ventas
- Virtual Teams
- Voz sobre IP (VoIP)
- Workflow Management
Roberto Fuentes Summary
- Roberto Fuentes, based in El Salvador, is currently a Head of Operations and Customer Experience at TOHKN. Roberto Fuentes brings experience from previous roles at VIVA Virtual Solutions, Compi, Sostengo and TopLeads. Roberto Fuentes holds a 2011 - 2014 Licenciatura in Administración y gestión de empresas, general @ ESI School of management. With a robust skill set that includes AI, Account Management, Agile Methodologies, Blockchain, Business Insights and more. Roberto Fuentes has 1 emails on RocketReach.
Looking for a different Roberto Fuentes?
Find contact details for 700 million professionals.
Others Named Roberto Fuentes
Roberto Fuentes Avilez
Manufacturing Engineer
Chicago, IL, US
Roberto Fuentes
Software Project Lead
Santiago, CL
Roberto Fuentes
Shipping and Receiving Clerk
Hialeah, FL, US
Roberto Fuentes
Director of Digital Media
Quito, Pichincha, EC
Top TOHKN Employees
Valeria Garcilazo
Business Development Partner
San Salvador, El Salvador
Rodrigo Valencia
Compliance Officer
San Salvador, El Salvador
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co