Roberta Russo Email & Phone Number
Trainer in Design Thinking e Service Design @ Fastweb + Vodafone
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Roberta Russo Location
- Milan, IT
Roberta Russo Work
- 2025 -now Trainer in Design Thinking e Service Design @
- 2022 -2025 Trainer in Design Thinking e Service Design | Relatore Ilex @
- 2009 -2015 Project Manager | Digital Self Care and Customer Communications @
- 2025 -now Product Manager | Beyond the Core B2C @
- 2022 -2025 Service and Product Owner | Digital Customer Experience @
- 2015 -2022 Business Analyst | Customer Journey Digitalization Team @
- 2005 -2009 Customer Care Operation @
- 2003 -2007 Event Project Manager (Freelance) @
Roberta Russo Education
- Product Heroes
Master (Product Management | AI Powered)
2025-2026 - Politecnico di Milano
Osservatorio Polimi: Design and Generative AI (Osservatorio Polimi: Design and Generative AI)
2023-2024 - Politecnico di Milano
Osservatorio Polimi - Design Thinking for Business (Osservatorio Polimi - Design Thinking for Business)
2022-2023 - Sorbonne Université
Paris - Programme d'échange international (Lettres - Edition - Médias - Audiovisuel (LEMA))
2019-2020 - Università degli Studi di Bari
Laurea Specialistica (Public, Social and Corporate Communication)
2018-2020 - Università degli Studi di Bari
Master (Digital Reputation Management)
2017-2018 - Università degli Studi di Bari
Laurea triennale (Communication, Public Relations and Multimedia Communication)
2016-2018 - Liceo Scientifico "Edoardo Amaldi"
Bilingual experimental class
Roberta Russo Skills
- VoIP
- Project management
- Telecomunicazioni
- IP
- Telco
- Dispositivi mobili
- Telecommunications
- Wireless
- Customer experience
- Call center
- Customer Service
- IVR
- Product Management
- Comunicazioni unificate
- Unified Communications
- Mobile Devices
- Gestione prodotti
- Team leadership
- Gestione team
- Integrazione
- Program management
- Miglioramento processi
- Customer engagement
- Social Media
- Comunicazioni aziendali
- MPLS
- Mobile Marketing
- Digital Media
- Strategia digitale
- Digital Marketing
- Trasformazione Digitale
- Chatbot
- Business Process Management
- Strategia d'impresa
- Gestione Della Reputazione
- Management
- Knowledge Management
- Comunicazione
- Contact Center
- Pre Vendite
- CRM
Roberta Russo Summary
- Roberta Russo, based in Milan, IT, is currently a Trainer in Design Thinking e Service Design at Fastweb + Vodafone. Roberta Russo brings experience from previous roles at Fastweb and Fastweb + Vodafone. Roberta Russo holds a 2025 - 2026 Master in Product Management | AI Powered @ Product Heroes. With a robust skill set that includes VoIP, Project management, Telecomunicazioni, IP, Telco and more. Roberta Russo has 1 emails and 2 mobile phone numbers on RocketReach.
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