Executive and Business Coach and Trainer Specialized in People Development Associate Coach at BTS @ (January 2017 - Present)
Training and Performance Management Director @ (April 2012 - December 2016)
Direttore Contact Center Milano @ (January 2009 - April 2012)
Outsourcing Director @ (January 2007 - December 2008)
Training and Performance Management @ (February 2004 - January 2008)
Responsabile Della Funzione Customer Rules @
Responsabile CRM Mercato Aziende @ (May 1995 - November 2000)
Responsabile Della Selezione Del Personale E Della Comunicazione Interna @ Acciaierie E Ferriere Lombarde Falck (October 1989 - December 1994)
Roberta Maselli Education
Escuela Europea de Coaching
(Coaching)
2012-2013
(Public Relations)
1984-1989
Roberta Maselli Skills
Telecommunications
Mobile Communications
Outsourcing
UMTS
Team Leadership
Wireless
Service Management
Customer Satisfaction
Telco
Training
Mobile Devices
Call Center
Pre-sales
Business Strategy
Strategy
Product Management
Integration
Gestione team
Call Centers
Team Management
Management
Contact Centers
Executive Coaching
Emotional Intelligence
Myers-Briggs Certified
Start-ups
Coaching
Human Resources
Performance Management
Roberta Maselli Summary
Roberta Maselli, based in Milan, IT, is currently a Senior Consultant and Excecutive Coach at Performance Technology Solutions. Roberta Maselli brings experience from previous roles at BTS Coach, Adacta Consulting, Hifive s.r.l and Envoy Group. Roberta Maselli holds a 2012 - 2013 Escuela Europea de Coaching. With a robust skill set that includes Telecommunications, Mobile Communications, Outsourcing, UMTS, Team Leadership and more. Roberta Maselli has 3 emails on RocketReach.
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