Roberta Cattaneo Email
Team manager @ SOLUTIONS 30 ITALIA S.R.L.
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Roberta Cattaneo Location
- Milan, IT
Roberta Cattaneo Work
- Team manager @ (July 2020 - Present)
- Mentor HP Printer @ (January 2017 - Present)
- Process mentor HP @ (January 2017 - Present)
- Mentor in the HP IPG team @ Convergys (January 2006 - January 2017)
- Hardware and Software technician for HP Mono, Color Laserjet, Multifunction Printers, Inkjet Printers @ Stream Global Services (January 1999 - January 2006)
- Qualifica HP @ Stream Global Services (January 1999 - January 2006)
Roberta Cattaneo Education
- convergys internal english course
Business English Certification B2 course (Business English Certification B2 course)
2010-2017 - Itsos Marie Curie
Licenza maturità linguistica
1994-1998
Roberta Cattaneo Skills
- Assistenza tecnica
- Lavoro di squadra
- Troubleshooting
- Problem solving
- Team building
- Soddisfazione del cliente
- English
- Microsoft Office
- Mac OS X
- Teamwork
- Word
- PowerPoint
- Lotus Notes
- Outlook
- Italian
- Mentoring
- CRM
- train
- iPhone
- Assistenza clienti
- Coaching
- Customer experience
- Gestione team
- Stampanti
- Outsourcing
- Call center
- Management
- Technical Support
- Team leadership
- Hardware
- HP
- Miglioramento processi
- Formazione
- HP process mentor
- Computer Hardware
- Team Management
- Miglioramento processi aziendali
- Contact Centers
- Customer Service
- Contact Center
Roberta Cattaneo Summary
- Roberta Cattaneo, based in Milan, IT, is currently a Team manager at SOLUTIONS 30 ITALIA S.R.L.. Roberta Cattaneo brings experience from previous roles at Solutions30, SOLUTIONS 30 ITALIA S.R.L., Convergys and Stream Global Services. Roberta Cattaneo holds a 2010 - 2017 Business English Certification B2 course in Business English Certification B2 course @ convergys internal english course. With a robust skill set that includes Assistenza tecnica, Lavoro di squadra, Troubleshooting, Problem solving, Team building and more. Roberta Cattaneo has 1 emails on RocketReach.
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