Robert Wiedemer Email & Phone Number
Leitung IT Kundenservice and Rollout @ SYNLAB Holding Deutschland GmbH
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Robert Wiedemer Location
- Kirchheim bei München, BY, DE
Robert Wiedemer Work
- Leitung IT Kundenservice and Rollout @ (October 2024 - Present)
- Head of Contact Center (IT) @ (October 2023 - September 2024)
- Head of Service Delivery @ (September 2022 - July 2023)
- Head of Customer Support and Customer Success @ compleet (January 2021 - July 2022)
- Director of Global Customer Support @ (June 2019 - July 2020)
- Head of eCare (Help) and Digital Service @ (March 2018 - December 2018)
- Head of Knowledge and Quality Management @ (July 2015 - February 2018)
- Head Of Feedback Management @ (July 2013 - January 2015)
- Senior Specialist @ (January 2010 - June 2013)
- Consultant @ (October 2007 - December 2009)
- Referent Betriebsorganisation @ (October 2003 - September 2009)
Robert Wiedemer Education
- Hochschule München University of Applied Sciences
Diplom Betriebswirt (FH) (Betriebswirtschaftslehre)
1998-2003
Robert Wiedemer Skills
- Agile Methoden
- Agiles Projektmanagement
- Beratung
- Business Development
- Business Process Improvement
- Business Strategy
- CRM
- Change Management
- Coaching
- Consulting
- Contact Center Operations
- Content-Management
- Customer Insight
- Customer Relationship Management (CRM)
- Customer Service
- Digitale Strategie
- Englisch
- Feedback Management
- Feedbackmanagement
- Green Belt
- IT Project Implementation
- IT Service Management
- IT-Beratung
- IT-Betrieb
- ITIL v3 Foundations Certified
- Intranet Strategy
- Kennzahlen
- Knowledge Base
- Kundendienst
- Kundendienst-Management
- Kundenerfahrung
- Kundenzufriedenheit
- Logistikmanagement
- Management
- Management Consulting
- Marketing
- Marketingstrategie
- Microsoft Office
- Mobile Geräte
- Optimierung
- Optimierung von Geschäftsabläufen
- Product Management
- Produktmanagement
- Project Coordination
- Project Delivery
- Project Management
- Projektabwicklung
- Projektmanagement
- Prozessoptimierung
- Quality Management
- Salesforce
- Salesforce.com-Implementierung
- Service Delivery Management
- Six Sigma
- Social Media Consulting
- Strategie
- Strategisches Management
- Strategy
- Systemmigration
- Teamführung
- Telekommunikation
- Tourismus
- Training
- Unternehmensanalyse
- Unternehmensberatung
- Unternehmensführung
- Unternehmensstrategie
- Veränderungsmanagement
- Wissensmanagement
- Itil V3 Foundations
- Public Speaking
- Optimierung Von
- Troubleshooting
- Quality Assurance
- Business Process
- Contact Center
- It Project
Robert Wiedemer Summary
- Robert Wiedemer, based in Kirchheim bei München, BY, DE, is currently a Leitung IT Kundenservice and Rollout at SYNLAB Holding Deutschland GmbH. Robert Wiedemer brings experience from previous roles at FTI Touristik GmbH, casavi GmbH, compleet and eGym. Robert Wiedemer holds a 1998 - 2003 Diplom Betriebswirt (FH) in Betriebswirtschaftslehre @ Hochschule München University of Applied Sciences. With a robust skill set that includes Agile Methoden, Agiles Projektmanagement, Beratung, Business Development, Business Process Improvement and more. Robert Wiedemer has 1 emails and 1 mobile phone numbers on RocketReach.
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