2023 -
2025 Head of Experience and Operations Director of Spa and Wellness | Executive Committee @
2020 -
2023 General Manager, High-Volume Operations and Customer Experience @
2019 -
2022 Founder and Principal, Experience Strategy and Operations Advisory @
2005 -
2020 Member | Secretary and Treasurer | Board Of Directors @
2017 -
2019 Head of Experience Design and Program Operations @
2016 -
2018 Managing Director | Executive Committee @
2014 -
2016 Director Spa and Wellness | Executive Committee @
2012 -
2014 Regional Vice President of Operations, MidAtlantic and Southeast Region @
2008 -
2012 Spa and Fitness Director | Executive Committee @
2006 -
2008 Director of Spa, Fitness and Recreation | Opening Spa Director | Executive Committee @
2005 -
2006 Assistant Spa Director | Interim Spa Director - Golden Door Spa @
2004 -
2005 Spa Guest Services Manager - Golden Door Spa @
2004 -
2004 Spa Group Sales Coordinator - Golden Door Spa @
2003 -
2004 Spa Concierge - Golden Door Spa @
Robert Vance Education
Pepperdine University
Bachelor of Arts - BA; Double Major in Theatre Arts and Music Performance (Music Performance, General)
1995
-
1999
Robert Vance Skills
Strategy Alignment
Skilled Multi-tasker
Service Delivery
Executive Team
Critical Thinking
Recruiting
Financial Analysis
Brand Development
Operations Management
Health & Wellness
Hospitality Management
Strategy
Project Management
Spa
Pre-opening
Business Development
Marketing Strategy
Revenue Analysis
Luxury
Wellness
Strategic Planning
Data Analysis
Budgeting
Finance
Brand Management
Consulting
Strategic Consulting
Cross-functional Team Leadership
Leadership
Training
Customer Service
Public Speaking
Training & Development
Communication
Teamwork
Cultural Awareness
Personal Development
Management
Relationship Development
Resorts
Hospitality
Operational Efficiency
Diversity & Inclusion
Multi-Cultural Team Leadership
Cultural Sensitivity
Executive Leadership
Marketing
Sales
Hospitality Industry
Hotels
Event Management
Skin Care
Hotel Management
Food & Beverage
Menu Development
Beauty Industry
Front Office
Retail
Customer Satisfaction
Yield Management
Team Leadership
Hiring
Guest Service Management
MICROS
Event Planning
Property Management Systems
Team Building
Tourism
Business Strategies
CPA
Industry Leadership
Cff
Valuation
Critical Path
Talent Development
Food and Beverage
Edge
Budget Development
Operations
Pre Opening
Rooms Division Management
Computer Programming
PLC
CVA
Abv
Compensation Programs
Restaurants
Trend Capitalization
Research
Opera
Spa Education
Facility Development
Property Management
Training and Development
Cross Functional Team Leadership
Computer Literacy
Asana
Positive Work Environment
Microsoft PowerPoint
Microsoft Office
Microsoft Excel
Microsoft Outlook
Luxury Lifestyle
Health and Wellness
Daily Operations Management
Slack
Microsoft Project
Microsoft Word
Business Strategy
Robert Vance Summary
Robert Vance, based in California, United States, is currently a Founder and Principal Advisor at HUMNEX Advisory. Robert Vance brings experience from previous roles at Solage Calistoga, Burke Williams Day Spas, Inc., The WellSpring Group and ISPA - International SPA Association. Robert Vance holds a 1995 - 1999 Bachelor of Arts - BA; Double Major in Theatre Arts and Music Performance in Music Performance, General @ Pepperdine University. With a robust skill set that includes Strategy Alignment, Skilled Multi-tasker, Service Delivery, Executive Team, Critical Thinking and more. Robert Vance has 3 emails and 1 mobile phone numbers on RocketReach.
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