Robert Thomasson Email
Business Analyst @ City of Mission
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Robert Thomasson Location
- Canada
Robert Thomasson Work
- Business Analyst @ (September 2020 - Present)
- Senior Project Manager @ (August 2016 - December 2019)
- Project Manager @ (September 2012 - February 2016)
- Implementation and Training Consultant @ (June 2012 - September 2012)
- Service Delivery Manager @ Stream Global Services (October 2009 - April 2012)
- Quality Manager @ Stream (November 2006 - November 2009)
- Supervisor @ (January 2004 - January 2005)
Robert Thomasson Education
- University of Phoenix
Bachelor of Science - BS (Business Management)
2008-2014 - Plano Sr High School
High School Diploma (General Studies)
1989-1991
Robert Thomasson Skills
- Workforce Management
- Call Center
- BPO
- Contact Centre
- Service Delivery
- Quality Management
- Variance Analysis
- Training
- Microsoft Office
- Windows 7
- People-oriented
- Implementer
- Technical Support
- SQL DB2
- Process Improvement
- Operations Management
- Contact Centers
- Management
- Coaching
- Vendor Management
- Cross-functional Team Leadership
- Call Centers
- Customer Satisfaction
- Continuous Improvement
- Performance Management
- Quality Assurance
- Business Process Improvement
- Budgets
- Team Leadership
- Leadership
- Project Management
- Customer Service
- Team Building
- Team Management
- Customer Experience
- Business Analysis
- CRM
- Customer Relationship Management (CRM)
Robert Thomasson Summary
- Robert Thomasson, based in Canada, is currently a Business Analyst at District of Mission. Robert Thomasson brings experience from previous roles at PerfectMind, TMW Systems and Stream Global Services. Robert Thomasson holds a 2008 - 2014 Bachelor of Science - BS in Business Management @ University of Phoenix. With a robust skill set that includes Workforce Management, Call Center, BPO, Contact Centre, Service Delivery and more. Robert Thomasson has 2 emails on RocketReach.
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