Robert Teniya Email & Phone Number
Agency Development Manager @ Cypress Property & Casualty Insurance Company
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Robert Teniya Location
- Lake Mary, FL, US
Robert Teniya Work
- Agency Development Manager @ (June 2025 - Present)
- Health and Life Insurance Broker @ (May 2022 - Present)
- Sales Manager @ (October 2024 - April 2025)
- CS Group and Site Manager @ (December 2019 - December 2021)
- Senior Director of Customer Support @ (August 2017 - December 2019)
- Manager of Contact Center Operations @ (November 2012 - January 2016)
- Manager of Customer Service @ (April 2008 - July 2010)
Robert Teniya Education
- Illinois State University
Robert Teniya Skills
- Account Management
- Active Listening
- Agency Relationship Management
- Analytical Skills
- Analytics
- Artificial Intelligence (AI)
- Attention to Detail
- B2B
- Budget Management
- Budgeting
- Building Performance
- Business Process Improvement
- Business Requirements
- CRM
- CRM Integration
- Call Center Development
- Call Centers
- Claims Management
- Client Services
- Coaching
- Communication
- Contact Center Operations
- Cost Control
- Cross-functional Collaborations
- Cross-functional Coordination
- Cross-functional Team Leadership
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Support
- Director level
- Employee Training
- Healthcare
- Hiring
- Insurance
- KPI Implementation
- KPI Reporting
- Key Account Management
- Key Performance Indicators
- Lead Generation
- Leadership
- Leadership Development
- Management
- Management Software
- Microsoft Office
- Multitasking
- Onboarding
- Operations
- Partner Relationship Management
- Performance Analysis
- Performance Management
- Problem Solving
- Professional Development
- Property and Casualty Insurance
- Recruiting
- Resource Allocation
- Sales
- Sales Management
- Sales Operations
- Sales Presentations
- Sales Processes
- Self Service
- Service Standards
- Service-Level Agreements (SLA)
- Solid Professional Standards
- Staff Development
- Support Services Management
- TCPA
- Team Leadership
- Team Performance
- Telephony
- Thinking Skills
- Ticketing Systems
- Training
- Workforce Management
- Workforce Planning
- Zendesk
- Strategy
- Public Speaking
- Troubleshooting
- Strategic Planning
- Project Management
- Business Analysis
Robert Teniya Summary
- Robert Teniya, based in Lake Mary, FL, US, is currently a Agency Development Manager at Cypress Property & Casualty Insurance Company. Robert Teniya brings experience from previous roles at Family First Life, Allstate, Fiverr and Jeunesse Global. Robert Teniya holds a Illinois State University. With a robust skill set that includes Account Management, Active Listening, Agency Relationship Management, Analytical Skills, Analytics and more. Robert Teniya has 2 emails and 1 mobile phone numbers on RocketReach.
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