Robert Tapp Email
CTI Operations and Support Analyst @ Rogers Communications
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Robert Tapp Location
- Mississauga, ON, CA
Robert Tapp Work
- 2011 -now CTI Operations and Support Analyst @
- 2005 -2011 Sr. Telecom and Programmer Analyst @
- 2003 -2006 Telecom Analyst @ Sprint Canada
- 2000 -2003 Field Engineer @
- 1997 -2000 Installation Specialist and Field Engineer @
Robert Tapp Education
- Sheridan College Canadian Institute of Management program
(Business Administration and Management, General)
2017-2021 - Sheridan College
Project Management Certificate (Project Management)
2014-2016 - Sheridan College
(Electronics Engineering Technology)
1991-1994
Robert Tapp Skills
- Cisco Call Manager
- Cisco Technologies
- ACD
- VoIP
- Telecommunications
- SIP
- Telephony
- IVR
- CTI
- Unified Communications
- TCP/IP
- Integration
- Call Center
- Troubleshooting
- Contact Centers
- Windows
- Wireless
- Vendor Management
- Team Leadership
- Visio
- Avaya
- Project Management
- Call Routing
- Call Centers
- Servers
- Genesys
- Data Center
- Computer Network Operations
- Network Design
- IP
- Switches
- Disaster Recovery
- QoS
- WAN
- Network Architecture
- VPN
- Service Delivery
- System Deployment
- Routers
Robert Tapp Summary
- Robert Tapp, based in Mississauga, ON, CA, is currently a CTI Operations and Support Analyst at Rogers Communications. Robert Tapp brings experience from previous roles at Rogers Communication Inc., Sprint Canada, Rockwell FirstPoint and Rockwell Electronic Commerce. Robert Tapp holds a 2017 - 2021 Sheridan College Canadian Institute of Management program. With a robust skill set that includes Cisco Call Manager, Cisco Technologies, ACD, VoIP, Telecommunications and more. Robert Tapp has 1 emails on RocketReach.
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