2022 -2024 Senior Director of Customer Onboarding @
2022 -2022 Director of Cloud Onboarding @
2019 -2022 Manager of Cloud Operations @
2017 -2018 Manager of Cloud NOC @
2016 -2017 Operations Team Lead @
2014 -2016 Network Engineer @
2013 -2014 MPLS Implementation Engineer @
2013 -2013 Service Activation Engineer @
2012 -2013 Tier II Network Engineer @
2011 -2012 NOC Network Analyst @
2009 -2011 Tier II Network Technician @
2009 -2009 Tier I Network Technician @
2006 -2007 Regional Account Manager @
Robert Sultan Education
Richard Stockton University
B.A. (Communications)
2000-2004
Robert Sultan Skills
Risk Management
Incident Management
Change Control
CAB
Critical Accounts
ITIL Process Implementation
Customer-Focused Service
Software as a Service (SaaS)
Key Performance Indicators
Customer Onboarding
Presentation Skills
Creative Problem Solving
Written Communication
Negotiation
Communication
Problem Solving
Interpersonal Skills
Presentations
Strategic Thinking
Analytical Skills
Onboarding
Revenue Forecasting
Training
Project Management
Customer Service
ITIL Certified
Business Process
Technical Documentation
VPN
IT Strategy
TCP/IP
VoIP
MPLS
BGP
Troubleshooting
Data Center
Telecommunications
Vendor Management
Network Engineering
Network Design
Operations Management
Business Process Improvement
Cisco Technologies
Routers
Cisco IOS
Leadership
Technical Leadership
Networking
SIP Trunking
Asterisk
F5 BigIP
Solarwinds
Cisco ASA
DMVPN
ITIL Process
Management
IP
Switches
OSPF
Cisco Routers
T1
Servers
MPLS VPN
DNS
Metro Ethernet
RIP
Routing
Routing Protocols
Technical Training
DOCSIS
CMTS
LAN-WAN
Network Architecture
Network Security
EIGRP
Cisco Nexus
Citrix Netscaler
Cisco ACE
Infoblox
Splunk
Observer
NAT
TACACS
Cisco ACI 9K
Netscaler
SDN
Virtual Private Network Vpn
Microsoft Word
Cisco
Lan Wan
T1s
Strategic Planning
Technology
Microsoft Office
Network Engineer
Services
Engineering
Process Improvement
Information Technology
Virtual Private Network
Robert Sultan Summary
Robert Sultan, based in Roswell, GA, US, is currently a Senior Director - Incident Management - Analytics - Critical Accounts at Sangoma. Robert Sultan brings experience from previous roles at Sangoma. Robert Sultan holds a 2000 - 2004 B.A. in Communications @ Richard Stockton University. With a robust skill set that includes Risk Management, Incident Management, Change Control, CAB, Critical Accounts and more. Robert Sultan has 3 emails and 1 mobile phone numbers on RocketReach.
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