Robert Stefl Email & Phone Number
Head of Customer Care Projects and Mobility Solutions @ Direct pojišťovna, a.s.
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Robert Stefl Location
- Prague, Czechia
Robert Stefl Work
- Head of Customer Care Projects and Mobility Solutions @ (March 2023 - Present)
- Chief Operations Officer, Member of the Supervisory board @ Air Bank a.s. & Zonky (February 2017 - October 2022)
- Head of Products, Digital Channels and CRM, Member of the Supervisory Board @ (January 2010 - January 2017)
- Chief Business Officer (Head of Sales and CRM) @ (August 2008 - December 2009)
- Head of CRM @ (September 2007 - July 2008)
- Product Manager @ (July 2004 - August 2007)
- Collection Analyst @ (January 2000 - June 2004)
Robert Stefl Education
- University of Finance and Administration, Prague 2000-2006
Robert Stefl Skills
- ATM Networks
- Analysis
- Analyticall Skill
- Artificial Intelligence (AI)
- Automation
- Automotive
- Banking
- Business Analysis
- Business Building
- Business Development
- Business Process
- Business Strategy
- CRM
- CRM Strategy
- Call Center Development
- Car Repair
- Claims Management
- Commercial Real Estate
- Contact Centers
- Creative Ideation
- Credit Analysis
- Credit Cards
- Crisis
- Crisis Management
- Cross-functional Team Leadership
- Customer Communication
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Support
- Czech
- Data Analysis
- Design Systems
- Digital Strategy
- Downsizing
- E-commerce
- Email Marketing
- English
- Executive Administrative Assistance
- Executive Management
- Executive Office Administration
- Facilitation
- Facility Management (FM)
- FinTech
- Innovation Management
- Insurance
- Internet Banking
- Leadership
- Loans
- Logistics Management
- Management
- Marketing
- Marketing Campaign Management
- Mobile Banking
- Mobile Payments
- New Business Development
- Operational Strategy
- Operations
- Operations Management
- Payments
- Pricing Strategy
- Process Automation
- Process optimization
- Product Development
- Product Management
- Product Marketing
- Product Strategy
- Project Coordination
- Project Management
- Project Management Office (PMO)
- Requirements Analysis
- Restructuring
- Retail Banking
- Risk Management
- SME Banking
- SQL
- Sales
- Sales Management
- Sales Operations
- Savings
- Software Project Management
- Stakeholder Engagement
- Stakeholder Management
- Standard Operating Procedure (SOP)
- Strategic Initiatives
- Strategic Planning
- Strategy
- Systems Design
- Team Leadership
- Testing
- Third-Party Logistics (3PL)
- Timelines
- User Experience (UX)
- cx
- inovation management
- proces automation
- Customer Relationship Management Crm
- E Commerce
- Public Speaking
- Customer Relationship Management
Robert Stefl Summary
- Robert Stefl, based in Prague, Czechia, is currently a Head of Customer Care Projects and Mobility Solutions at Direct pojišťovna, a.s.. Robert Stefl brings experience from previous roles at Air Bank a.s. & Zonky, Air Bank a.s. and Home Credit Bank. Robert Stefl holds a 2000 - 2006 University of Finance and Administration, Prague. With a robust skill set that includes ATM Networks, Analysis, Analyticall Skill, Artificial Intelligence (AI), Automation and more. Robert Stefl has 1 emails and 3 mobile phone numbers on RocketReach.
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