VoIP and VTC Systems Administrator @ (February 2026 - July 2026)
Systems Engineer Principal @ (September 2025 - March 2026)
EP-DNS Senior Systems Engineer @ (March 2024 - October 2025)
Network Operations Center Engineer @ (July 2023 - April 2024)
Instructional Substitute @ (February 2022 - June 2023)
Assistant Coach - eSports @ (September 2021 - June 2023)
Chaperone @ (July 2022 - July 2022)
Instructional Assistant @ (September 2021 - January 2022)
Coach Aide - Cross Country @ (September 2021 - October 2021)
Robert Shoop Education
Burlington-Edison High School
High School Diploma (General Studies)
1999-2003
Robert Shoop Skills
Communication
Root Cause
Patch Management
Cyber-security
Risk Assessment
Incident Response
Oral Communication
Production Support
Reliability
Server Administration
User Provisioning
Technical Requirements
System Performance
Software Systems
Government Contracting
Problem Solving
Purchase Orders
Operational Excellence
Project Plans
Finance
Vendor Relations
Procurement
Transmission Control Protocol (TCP)
Cloud Computing
Office 365
Microsoft Azure
IT Hardware Support
Information Security
Troubleshooting
Technical Support
Computer Hardware
Video Games
Software Installation
System Administration
Testing
DNS
Computer Repair
Wireless Networking
Technical Documentation
CompTIA A+ Certified
Disaster Recovery
Network Administration
Computer Maintenance
Voice over IP (VoIP)
Microsoft Office
Windows
Active Directory
Servers
Microsoft Exchange
Macintosh OS X
Operating Systems
Windows Server
VMware
Hyper-V
IIS
Apache
PowerShell
Linux
Customer Service
Leadership
Management
Xbox 360
Networking
Windows 10
Hardware
Help Desk Support
Video game console security
IT Training
Microsoft Intune
Virtual Private Network (VPN)
Microsoft Teams
IT Operations
Bash
Containerization
Elastic Stack (ELK)
Root Cause Analysis
Root Cause Problem Solving
STIG
Security Research
Server Admin
System Control
Systems Management
Teleco
Telecommunications
Telecommunications Engineering
VTC
Virtualization
Robert Shoop Summary
Robert Shoop, based in Augusta, GA, US, is currently a Security Analyst Engineer at FTCS Corp. Robert Shoop brings experience from previous roles at Peraton, General Dynamics Information Technology and San Diego County Credit Union. Robert Shoop holds a 1999 - 2003 High School Diploma in General Studies @ Burlington-Edison High School. With a robust skill set that includes Communication, Root Cause, Patch Management, Cyber-security, Risk Assessment and more. Robert Shoop has 1 emails and 3 mobile phone numbers on RocketReach.
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