Robert Sergi Email & Phone Number
Vice President Operations @ Intrado
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Robert Sergi Location
- La Prairie, QC, CA
Robert Sergi Work
- 2017 -now Vice President Operations @
- 2016 -now Senior Director Operations @
- 2013 -now Director Technical Services @
- 2005 -now Manager, Call Center Operations @
- 2004 -2005 Client Service Manager @
- 2001 -2004 Customer Service Manager @
Robert Sergi Education
- Northern Alberta Institute of Technology
(Computer Systems Networking and Telecommunications)
1996-1998
Robert Sergi Skills
- Workforce Management
- Customer Service
- Change Management
- Project Management
- Telephony
- Process Improvement
- Customer Retention
- Telecommunications
- Managed Services
- RFP
- Operations Management
- Avaya
- Cisco Technologies
- IP
- Coaching
- Team Management
- Time Management
- Customer Experience
- Sales Operations
- Service Delivery
- Outsourcing
- Customer Satisfaction
- Call Center
- Vendor Management
- Technical Support
- VoIP
- Call Centers
- Management
- Team Leadership
- Team Building
- Wireless
- Leadership
- New Business Development
- Mobile Devices
- Account Management
- Business Development
- Business Process Improvement
- CRM
- Cross-functional Team Leadership
- ITIL
- Product Management
- Program Management
- Sales Engineering
- Salesforce.com
- Solution Selling
- T1
- Troubleshooting
- Visio
- Integration
- LAN-WAN
- Sales
- Training
- Lan Wan
- Cross Functional Team Leadership
Robert Sergi Summary
- Robert Sergi, based in La Prairie, QC, CA, is currently a Vice President Operations at Intrado. Robert Sergi brings experience from previous roles at Intrado and Webhelp. Robert Sergi holds a 1996 - 1998 Northern Alberta Institute of Technology. With a robust skill set that includes Workforce Management, Customer Service, Change Management, Project Management, Telephony and more. Robert Sergi has 1 emails and 1 mobile phone numbers on RocketReach.
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