2014 -
2016 Director of Customer Care and Call Center @
2009 -
2010 Director of Product Management | Customer Relationship Management @ eGate Solutions
2004 -
2009 General Manager, Product Marketing Manager | Customer Service @
1999 -
2004 Director, Global Sales and Services and Operations | Customer Service @ The Mark Travel Corporation
1981 -
2003 Major, Brigade Operations Officer @
1997 -
1999 Senior Manager, Charter and Destination Operations | Global Customer Service @ The Mark Travel Corporation
1993 -
1997 Call Center and Client Services Manager | Customer Service @ The Mark Travel Corporation
1988 -
1993 Account Executive | Relationship Management @ The Mark Travel Corporation
1987 -
1988 Customer Service Representative @ The Mark Travel Corporation
Robert Schuerman Education
Lubar College of Business
Bachelor of Business Administration (Marketing)
1981
-
1986
Alexander Hamilton High School
Diploma (College Preparatory)
1978
-
1981
Robert Schuerman Skills
Product Marketing
Development
Collaborative Problem Solving
International Business
Client Relationship Building
Planning
Strategic Partnerships
Contract Management
Cross Functional Team
Call Center
Key Account Management
Training and Development
Supplier Negotiations
Vendor Relations
Productivity Improvement
Client Services
Business Development
Negotiation
Client Communications
Team Management
Team Leadership
Process Improvement
Client Relationship
Strategic Planning
Contract Negotiations
Collaborative Problem
Training &Amp
Operations
Business Planning
Operations Management
Budget Management
Program Management
P&l Management
Strategic Leadership
New Business Development
Leadership Development
Cross Functional Team Leadership
Marketing
Business Process
Product Management
Project Implementation
Training
Customer Service
Contract Negotiation
Project Planning
Business Process Improvement
Budgets
Business Management
Management
Staff Development
Coaching
Product Development
Facilities Management
Marketing Strategy
Cost Reduction
Staff Mentoring
CRM
Creative Problem Solving
Robert Schuerman Summary
Robert Schuerman, based in Rio Rancho, NM, US, is currently a President at Medical and Commercial Communications. Robert Schuerman brings experience from previous roles at Medical and Commercial Communications, RDS Consulting & Services, SambaSafety and eGate Solutions. Robert Schuerman holds a 1981 - 1986 Bachelor of Business Administration in Marketing @ Lubar College of Business. With a robust skill set that includes Product Marketing, Development, Collaborative Problem Solving, International Business, Client Relationship Building and more. Robert Schuerman has 2 emails and 2 mobile phone numbers on RocketReach.
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