2006 -
2007 Desk Coordinator II - (Contractor for AAA NCNU) @
Robert Rooney Education
Katharine Gibbs School
Associates (Applied Science)
2001
-
2003
Robert Rooney Skills
IT Operations
Incident Management
ITIL
Information Technology
IT Service Management
IT Management
Disaster Recovery
Enterprise Software
Problem Management
IT Strategy
ITIL v3 Foundations Certified
Service Desk
HP Openview
Infrastructure
Release Management
Servers
ITIL Certified
Help Desk Support
Event Management
HP Operations Manager
Solarwinds
AlarmPoint
SiteScope
Systems Management
Business Services
Process Improvement
Business Systems Management, (BSM)
ITIL OSA
Service Now
(x)Matters
Data Center
Management
SharePoint
Requirements Analysis
Enterprise Architecture
Business Process Improvement
Business Systems Management
Bsm
Technical Support
Xmatters
Matters
Robert Rooney Summary
Robert Rooney, based in Phoenix, AZ, US, is currently a Sr IT Manager - Incident Commander at Charles Schwab. Robert Rooney brings experience from previous roles at Charles Schwab and CSAA Insurance Group. Robert Rooney holds a 2001 - 2003 Associates in Applied Science @ Katharine Gibbs School. With a robust skill set that includes IT Operations, Incident Management, ITIL, Information Technology, IT Service Management and more. Robert Rooney has 3 emails and 1 mobile phone numbers on RocketReach.
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